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March 2024 by Lee Aellig
We had our Tundra repaired at Caliber in San Clemente and was treated with kind and efficient service. We are very pleased with the workmanship and ultimate results. Especially pleased with how Gabby, the GM, handled the customer service when we had concerns and questions. She was quick to respond and found solutions to assist with every detail. She stayed on top of communication during the process and progress. Couldn’t be more impressed on the customer care presented. Thank you.
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March 2024 by Joe & Hege Nguyen
We couldn't be more pleased w/ our entire experience at Caliber. Our car was rear ended and needed extensive repair. Everything was done in a timely and efficient manner. The communication from the shop was impressive. A special shout out to Angelo, who was so faithful to call us w/ regular updates and kept us well informed the entire time. We were always encouraged to call with questions or concerns. The car was done a week earlier than anticipated. The work was done to perfection, and the car was like new (and clean!!) when we picked it up. The staff that we interacted with was courteous, professional and kind. In short - we were impressed with the entire process, start to finish, and would recommend Caliber wholeheartedly to anyone!! They are a true light in the industry, and we are so grateful to have found them. Given a choice, they will be our "go to" in the future if we are in need of car repair again. Thank you, Caliber - for a job done par excellence!!! -Hege.
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March 2024 by Reannah Tyler Maranan
Super helpful and friends crew! They got us in and out even though we had some last minute car trouble. Overall great experience :)
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March 2024 by mike vorosmarty-blumerick
on my Chevy Colorado z71 caliber collision definitely took great care of my care of my car, they had to install a brand new frame and put the entire car back together, they did an excellent job!! Would definitely recommend anyone to use caliber collision
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February 2024 by Diane Dupuy
Caliber was awesome when my brand new Lexus 500h was hit while parked. The rear end was pretty smashed up, and they were able to fix it in under two weeks! AND they delivered my car and brought my rental back for me— what service!! My car looks like new again. Thanks Caliber!
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February 2024 by Kayla Zuber
I had a wonderful experience getting my back bumper fixed here. The staff is so friendly and accommodating, Gabrielle (the manager) was amazing. They even cleaned my car for me and it was NOT CLEAN. I didn't expect that at all. They have a service that texts you when they have updates, and you can see the progress of your car on the portal they send to you. It was fast and my car looks amazing. I highly recommend this shop if you need work done on your car.
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February 2024 by Josh Wright
No one like taking their car in for bodywork but these guys really made the experience memorable! Great communication, friendly staff and great work! Osiel is a true legend and should be commended and given a HUGE raise! A++++
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February 2024 by Nate Christou
Very professional and on the ball. Regularly texted me about how the process with the repairs was going. Delivered my car to my house for me and took the rental car back for me. Cleaned the inside and the outside along with doing an amazing job on the repairs. Osiel Banuelos was especially helpful as he offered to deliver my car and take my rental back. I had my car back within 20 minutes of making the call. Highly recommend.
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January 2024 by Yaz
Truly great experience. Jerry is the best! Prompt, professional and courteous. Had my car looking great in no time! If you don’t pick this shop for your repairs, you’ve made a big mistake!
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January 2024 by Lucy Woszczyna
Very professional, from the front desk personal to our personal agent, Jeff. Our vehicle looks great, they kept us informed at all times.The job got done well and on time in a very courteous manner.
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January 2024 by Jenny Arceo
I am shocked at any negative reviews of this establishment. I have taken my vehicle here twice in the last few months for 2 unfortunate incidents that were not my fault. They handled everything correctly with the utmost regard for customer service every step of the way, and Osiel was especially knowledgeable and accommodating. A+ and I will give no one else my business when it comes to my vehicle. They are the only Honda Certified Collision Center in the San Clemente area. Don’t hesitate, your car WILL be in good hands here!
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January 2024 by Millie Salmon
Just coming on here to leave an amazing shoutout to Osiel. My dog scratched my neighbors car and he buffed the scratches out. He left it looking amazing. Go see caliber collision for your car body repairs.
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January 2024 by Karina
I was helped by both osiel & jerry , im really content with their service. Im especially beyond grateful with the work done as well
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December 2023 by Tom Hackett
Took vehicle in for minor damage repair and almost 3 weeks later this company continues to make up excuses as to why vehicle is not ready. I am concerned that this particular company literally doesn’t know what they’re doing because they keep expanding the scope of damage/repair to accommodate their incompetence After issuing their “professional” estimate. Very concerned that the vehicle more than likely has been mishandled/tainted by this company. Will have the vehicle inspected thoroughly by a competent reputable company as soon as our vehicle is returned and will take appropriate action against this company for any/all damage they’ve done to vehicle.
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December 2023 by Jessica Pinto
Dropped off my car for repairs last week at Caliber. The team coordinated my rental car, treated my time with respect and helped me every step of the way. I was so glad to get my car back looking brand new again! Thank you
