-
March 2024 by Ashley U.
I'd love to take a second and thank Mrs. Julie at window 8! she is one of the sweetest ladies there and she answered all of my questions and made the process so smooth. She went above and beyond and even offered great life advice. Im 25 years old right now and I even remember her when I came in at 16 years old for my first license. I love the fact that she's still here serving the public with such an amazing attitude! I will never go to any other dmv besides this one! Thank you Julie for being so freaking cool! I aspire to be like you as I age! :)
-
March 2024 by Hannah B.
Every single time I have taken my driving test at this location, the instructors have been terribly rude. Today was worse than my first time taking the test which I did not even think was possible. The instructor, George was condescending and almost yelling at me in the car while he was lecturing. He also threatened to revoke my license privilege. Do not come to this DMV. edit: I went to another DMV and I passed. If you want a DMV with instructors who are not awful go to another one.
-
March 2024 by tara m.
i really like san clemente DMV but the attitude i received early morning march 11, 2024 from the big grumpy woman at window 1 was inexcusable...right down rude from the get go for no reason. i know the workers there get paid well and all they have to do is sit and be nice...its strictly a customer service job...ask questions, push buttons and be cordial. the inside is very gloomy and dark, you can see from photos on yelp each eye chart is differently lit which makes some very difficult to read and who is ever going to have to read a small faded letter from a piece of paper 20 feet away?
-
March 2024 by Stew M.
JASMINE FOR PRESIDENT!! My 16-year-old son was due to take his drivers test today. Jasmine helped us resolve an issue created by a different DMV branch with grace and patience. She defies the typical DMV stereotype and diffused what could have been a very stressful situation. So grateful.
-
February 2024 by Shari Duran
Very friendly and great service
-
February 2024 by Rob Wiley
Opens at 8am. Arrived at 7:50am with no appt. Probably 20-30 people ahead of me. 20 minute wait once they opened. 3 minute transaction and everyone was polite. Can’t ask for more than that!
-
January 2024 by Donna Engler
And so it was very fast they were courteous they were friendly they were informative going through the whole process of getting my license renewed and having to take a test all of it was easy computer was so much easier than those the old paper I was and out in 30 minutes
-
January 2024 by Vaishnavi Narayan
One of the worst DMVs ever. The lady at the front desk missed giving my husband the application form for a transfer of license, he waited in line for 90 minutes to get to the window to be told he had to go back and get the form and wait in line again. So freaking inefficient!Despite being at the location for over 3 hours, they didn’t let him take the test and asked him to come back! What a freak show!We’d have done this online had their portal worked as intended. Private organizations need to take this over and make it more efficient!Don’t recommend coming here if you’re able to do the task online.
-
January 2024 by Tribal D.
what a horrible office. the people working there are rude careless and unkempt. its the most unorganized worthless establishment. they treat you like crap and they dont know what they are doing. it used to be better thats for sure. its like a third world country in there. so low class. they messed my whole appointment up. why am i surprised. the lady that greets you, the so called greeting was short impatient and could care less about anyone. they herd you around like cattle. they make you do this ridiculous application form to renew your drivers licence on computers. takes forever and the lady back there yells at you if your not doing what your suppose to. disgusting. i called the 800 DMV to make sure my name change was going to be all prepared with no problems. right. the 800 DMV said just bring in the new social security card and thats it. well they had to mess that up too. at the DMV they said you need your divorce papers? i said why i went to social security and did the name change showed them my divorce papers so its in the system and it was approved. ssa said just bring in your new ssa card and thats it. of course that was not good enough for these dopes. they made me drive all the way back home to get my divorce papers? are you kidding. that stupid DMV could care less about anyone. they are like ssa does not know anything and the 800 DMV doesnt either. what a bunch of ropeadope clowns. they do this on purpose to make everything as hard as possible on people. there is no more professionalism or class. then they over charge me for my drivers licence 45.00. what a rip off.and torture me to boot. finally the lady at the picture taking window omg. cant understand a word shes saying ordering me around rushing me. im sure my picture turned out bad. it was the worst experience thanks to this worthless establishment.
-
January 2024 by Francisco Hilario (El feo)
I went to make a payment and it was very fast, I didn't see many people so I left early
-
January 2024 by Richard Pepe
After covid they upgraded and were much faster. Wait times were way faster then they used to be. But nowDec 2023 its back to the lazy slow molasses make them wait attitude that was very slow. They teased us with faster service then went back to slow.They are the laziest government officeIn the state. Waste of taxpayer funds.Ai would be Good here. Ai does not take a break every half hour. And is not obese.
-
January 2024 by Dr. Porscha McLean
Absolutely delighted with my experience at the DMV today! Azesus deserves special recognition for turning what could be a mundane visit into an incredibly efficient and pleasant one. His warm greeting and seamless assistance made my day exceptional and he went above and beyond to make my visit smooth. Kudos to Azesus for setting a high standard of customer service!Happy Holidays and thank you again
-
January 2024 by lisa g.
Went as a walk in. The wait time was minimal and everyone was sooo nice! It was so efficient to get my DL renewed. I was impressed
-
January 2024 by Ev Stanton
Great DMV! Excellent staff. Nice folks. Top-notch service and fast!!walked in and was out in an hour.
-
January 2024 by Steven Cunningham
On time, polite, and welcoming ?
