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January 2024 by Bekah B
Really attentive customer service
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January 2024 by Jake S.
Had to get a rental car because of an accident for four weeks while my car was getting worked on. Asked for the cheapest car they had at this location (disclaimer I didn't really research prices because it was supposed to be covered by insurance) and they gave me an Altima at 70 bucks a day apparently this is outrageously high. Ended up having to pay a bunch of money out of pocket to cover it. Salesman must have been stoked.
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January 2024 by Jacqueline M.
Lake Elsinore Enterprise Car Rental is close to my house. I am sorry I went t there. They had our 77 year father so mixed up we could not figure out what they did. They put a $210.00 hold on our checking account and did not take it off for days. Lulu said it would n $62.00 for 1 day, and they charges us 162.00. With this hold on our account we could not buy groceries or gas. .My 77 yr. old father was walking down Bundy Canyon to the little market to. try to cash a check. He is on a fixed income and had 2 mini strokes.
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December 2023 by Gene Shillman
We had another excellent experience renting from Cooper at Enterprise Rent-A-Car in San Clemente. We had an important event to attend and reserved a car online. When we arrived the car had an issue and Cooper made sure we had an acceptable car to attend our event. He made sure to ask if we had any issues with the vehicle and made sure we were happy with our rental experience. Excellent customer service.
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December 2023 by Michael Morse
Enterprise is always the best, but Kara took service to a whole other level. I got in a car accident and USAA was a nightmare. Kara went the extra mile on various occasions to advocate for me until my car was out of the shop. Five stars for Kara!
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November 2023 by Olga Ishimbaeva
It was the first car rental for me but everyone was understanding and helped a lot. A car was clean, ready to go. I liked it so much so gave it back on my last day in the USA. Also in San Clemente there is a key-drop service for the weekend.
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October 2023 by Ryan M.
Kara was extremely helpful With changing cars out . She was able to make what started as a stressful day turn into a relief taking care of our families needs . Great customer service from the team down here in San Clemente .
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October 2023 by Darcel R.
I had a wonderful five-star experience with enterprise September I needed to rent a car for the month of September. not only did they get me the car that I wanted the very next day also the color I wanted. The customer service was impeccable . Kara and Cooper went up and beyond always checking in with me every week working out any snags along the way, They had very easy pick up,with easier drop off . I just drop the vehicle off right on the lot put the keys in the dropbox. I definitely will be going back to the enterprise here in San Clemente. A little helpful hint for ya, they are a smaller enterprise so if you know you're gonna be needing a car the day before , that would be ideal. They might not have a car right there on the lot for you but first thing in the morning I got a call saying I could come in and I had a choice of two vehicles and thanks Kara and Cooper for a wonderful experience
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October 2023 by Grace Machado
Public transportation in Southern California is pitiful and nonexistent. So, in order to get from south orange county to LAX airport and vice-versa, I had to rent a car, which cost me $220.00 both ways - a ridiculously outrageous amount but still the most favorable compared to uber, lyft etc. Enterprise allowed the teturn of the car at a location other than the pickup location and that made it very convenient and possible to rent a car - not aware of any other rental company that allows this. Kudos to Enterprise!
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September 2023 by Kate M.
Great experience that I wouldn't have expected at this enterprise location. I needed a car while my car was having work done on it nearby. They gave me a courtesy ride from the body shop to their location and secured me a car pretty quickly. Kara (I believe this was her name) was super sweet, a hard worker, and very professional! I was very happy with my vehicle, and the overall experience at this enterprise!
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September 2023 by Ant and Em M
Karalyn Lester treated my mother with the utmost respect and professionalism. She was kind and explained everything with a smile is a true asset to the company. We want to thank you from the bottom of our hearts.
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September 2023 by Jim Racine
The enterprise has been our go to for 20 years in San Clemente. The managers always are very helpful, cars are clean, and check in and check out is efficient and speedy.
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July 2023 by Skyler P.
Super friendly and helpful staff and great vehicle. Thanks for the help and ease -Skyler
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July 2023 by Christie A.
Great place to rent a car. Cooper and Josh were friendly, helpful and professional! Car was new and clean and got great mileage at a fair price. I will definitely rent from them every time I come back to visit!!!
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July 2023 by J-love Indica
Even though I still disagree with some of the requirements in certain circumstances, the situation was addressed and in the end I had decent experience.
