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January 2024 by Pat G.
First off, this is no longer an Albertsons and is now an upscale Pavilions (same company owns both).I have never in my life until this day paid this much for groceries. Of course all stores prices have gone up, but this store has taken it to new heights. They offer little to no "store brand" or "value" products with little to no choices for most items, just one brand or size. Your options are limited to "organic", "premium" or a size so large you buy more than you need. The produce selection was pathetic, unless you want to pay more for organic. They literally did not have regular parsley, cilantro or green onions. If you want those items you need to go to the "organic" section and pay 50% to 100% more than stores less than 2 miles away. And now the layout. Why ate chocolate products divided up into 4 different aisles and so many other products? They are no longer grouped together for convenience but rather divided up to make you go up and down every aisle so the store maximizes sales. This is an old tactic but this store has taken it to new places.lastly, they still require you to give up your phone number and personal contact information in order to get a fair price. That is so wrong and as a younger generation person, I don't shop at stores that require me to sell my identity for a fair price. It's obvious this store is tailored to a much older and richer clientele. As a regular guy making regular money, I simply cannot afford to shop here. This store made me feel poor and unwelcome in my hometown. It has nothing to do with the employees. I talked and interacted with a few of them. The staff was nice and helpful, it's not their fault their company went this direction.
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October 2023 by Daniel B.
Not accommodating management at all, rude and presumptions san clemente folks, it's disappointing that people don't go out of there way, level of power tripping in so many staff nowadays
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August 2023 by Tom M.
horrible....store being renovated while having Gelson's prices.....dirty and empty...
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August 2023 by Kevin R.
Please note store is now Pavilions. It is currently under remodel and should be "stellar" when finished. Don't worry Pavilions, Vons, and Albertsons are under same great ownership!
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July 2023 by Susan G.
I've always had great service here and my bakery orders always turned out great (over span of many years). Store is well stocked & clean, employees are helpful, check out is quick.
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June 2023 by Chris S.
It's kind of the only store around, so not much in the way of options. Look for the deals, stick to your list and you'll make it out okay. Organic foods are available but expensive, so plan a run to Costco or Trader Joe's for those items. Staff is somewhat friendly, but you can often tell it's a union job, so the customer isn't the most important person there. The store is clean and well stocked, so you'll usually find whatever you're looking for.
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May 2023 by Brian C.
#1 butcher block in town, great staff better quality fish and meat. Best store best department. Go check it out!!
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November 2022 by Cary B.
this is one of my favorite grocery stores in my home town of San Clemente. I ran into the most disrespectful. Cashier Lali ! 11/27/22 @ 7:15 am . after purchasing iced coffee, and some toiletries, she only raised her voice at me and stated not to place my Coinstar Receipt in a certain location while NOT saying good morning or thank you at all ! I even tried to make her smile & she continued talking to another employee while I was still in the middle of my payment . I will continue coming to this location since I love it so much I hope Lali improves her demeanor, and not to take her personal life to work with her .
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April 2022 by Dane F.
Today we witnessed something very sad. An Elderly female cashier ( I won't name any names, let's just call her Karen.) Was unable to Scan the digital coupon QR code on my phone, she became frustrated with everyone in line & Had a full on mental breakdown. She claimed she was unfamiliar was the Albertsons digital coupon app, doesn't know how it works, and would not accept a phone number either. "No discounts here! " she screamed. A very frustrating experience, because the store is actually very nice & has a great meat department, with amazing deals. The elderly employees, give this store a real black eye. I will never return to this particular Albertsons, for this exact reason. I will happily support the other Albertsons at 804 Ave Pico, as all the employees there are friendly & happy to help. Point is, a handful of rude employees at this location, are sour, love to argue, and refuse to accept any kind of digital coupons, discounts, rewards, or a Phone number. So my family & I will not support this store. I hope you will do the same!
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December 2021 by Andy Biffar
Fast service