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November 2023 by Norris Ayvazian
Amazing service. Always clean. Always friendly. David is the MAN! Love that guy! People in customer service can learn from him!
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November 2023 by Susan Hunt
I recently visited this Fed Ex store to scan some docs and I was having trouble with the machine, John was so kind and walked me through each step until we were sure the docs went through correctly. I would definitely recommend this store!
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November 2023 by Norm Simpson
This is a good size store. They have everything here. The staff are really helpful and nice.
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May 2023 by Laurie A.
Brandon and Gabby are amazing!!! We had a ton of things to print for a wedding, and they were so knowledgeable and patient with all of our questions and concerns, and were a wonderful help with getting everything done efficiently and easily.
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May 2023 by Debra J.
I went to UPS to send a important document because the post office has disappointed me in the past. Almost $12 to send an envelope, told 95% chance recipient would receive the next day at LA address. Here it is almost a week later & the envelope is lost! No help from where I sent, online only option ^ the last step to send complaint won't go through. SO FRUSTRATED! I don't know how to get a simple letter from San Clemente to Los Angeles. Do I need to drive there, really?!
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March 2023 by Brandt M.
These workers are so afraid of their boss Gabby that they're unwilling to compensate customers for downtime on their end. Employees were great in trying to get the prints done but after 2 hours of waiting on two prints when there was no one in the shop is ridiculous. Thanks to Edwin for explaining the process. However when the other employee admits to making a mistake and causing it to take longer yet cannot make any budge on price is absurd.
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January 2023 by Lori R.
Awesome service! Brandon was so helpful in helping me pick out the right paper with texture for my resume. The team is so nice and welcoming
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December 2022 by Leiandra Lawton
Quite literally the worst experience I’ve ever had at a Kinko’s. I placed an order a week before the deadline. I called to confirm three different times and on Friday when I needed to pick them up, they had nothing ready, no one had contacted me to let me know the printer was down. This was a very important job that I needed to meet a deadline for my work. I’m actually amazed on how incompetent this location was.
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November 2022 by Chelsey M.
EDWIN! Incredible human. Helps me every single time I come into the store with tons of things to print. Is prompt, helpful, and always has a solution whenever I run into a problem. Is very kind, honest, and dedicated to the tasks at hand. He is the reason I come back to this location! Thanks for everything Edwin! s
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August 2022 by stephen pitts
Great service and good location... but the cost is unbelievable...
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July 2022 by Kiki Cohen
The FedEx Store team was especially helpful, they had to reprint a label where my barcode was not scannable on the package. Then I was parked in front of a FedEx ground truck in which the driver helped me maneuver out of a very narrow lot with cars parked all around me. He was super helpful, he should get a safety award. I didn’t get his name but him ( the driver for FedEx ground that picked up from this location at 5 pm on 07/22/22) as well as the FedEx Ship center employees who held open the door for me as I was carrying heavy packages deserve recognition for excellence.
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July 2022 by Kambiz K.
They did an awesome job and scanning some of my work very thorough caring and knowledgeable
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July 2022 by robert dragoo
Fedex took 3 weeks to deliver a package to Mexico, and refused to deliver it to my house...if shipping internnational, I would choose another company.
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June 2022 by Michelle Brooks
David and Jane were wonderfully kind and helpful!! This is a great store with quality services and very helpful/knowledgeable staff! Thank you!!
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April 2022 by Larry Y.
Needed to overnight a form to Pennsylvania... the service was excellent. Friendly and professional.
