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October 2023 by Dee Devereaux
Excellent, Excellent Service everyone there was wonderful. I am please and will tell everyone I know that need an honest Car Service.YM
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October 2023 by Izi
Continued Great ServiceEveryone at Franks understands great service and how to make customers feel valued. From making an appointment for my Mercedes, to check-in, a drive home, a phone call report on how the service is going, pick up and check out all is done with courtesy and skill. Everything is explained thoroughly and with options so there are no surprises when the bill comes.Services: General repairs & maintenance
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October 2023 by Gil M.
It's my first time using their services. Excellent service with very reasonable price. The staff is very friendly and professional. Thank you!
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October 2023 by Brooke S.
If you're a woman, come here!I felt so well taken care of at Frank's. Hector explained my car issues very clearly and was happy to answer any questions I had. He was patient, friendly and knowledgeable. My A/C is now working wonderfully and they resolved other issues caused by another mechanic at Ford. Pricing felt fair, repairs were prompt and I'll 100% go to Frank's next time I need a service.
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June 2023 by Jason and Lily Mitchell
Exceptional Service Beyond Expectations.I can't say enough good things about Frank's Foreign Car in San Clemente. I had an urgent situation on my hands - my 'Maintenance Required' light turned on this morning and with tomorrow being the first day at my new job, I needed immediate assistance.Knowing the importance of my situation, Frank's team took my call first thing in the morning and were able to not only fit me into their busy schedule, but also to provide top-notch service on a moment's notice. They did an oil change and a full inspection on my Toyota Tundra truck, ensuring it was in tip-top shape for my first day at work.Hector, Hugo, and the rest of the crew went above and beyond. They made me feel like a valued customer and took my concerns seriously. Their attention to detail, professionalism, and kindness is genuinely refreshing.As an added bonus, when I came to pick up my truck, I found it freshly washed, shining and looking its best. It's the little things like this that separate Frank's Foreign Car from other auto repair shops.Their exceptional service and commitment to customer satisfaction are worth every penny. If you're looking for a reliable, friendly, and top-quality car service, look no further than Frank's Foreign Car.This was not just an oil change and an inspection; it was an experience that resonated with their tagline - a fantastic job! Thank you, Frank's Foreign Car, for saving my day! Sincerely, Jason Mitchell.
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June 2023 by Donatella Polizzi
Great service, great results, absolutely satisfied and recommend!
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March 2023 by Mike S.
As always, I had to stop by and have my car looked at, but the guys I stop by at Frank's are amazing and always take care of properly Price Rite, friendly people great work
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February 2023 by Jodi Bustamante
Community of Orange County especially the City of San Clemente.I am writing this so i warn everyone else who should be smart enough to review my honest, true and factual experience, provided of course, that you’ve got the integrity to print this ! ! ! This letter is to warn everyone about the poor service and lack of integrity provided by Frank’s Auto Repair. I recently had my engine installed by them, but during the process, they missed a crucial engine part which eventually destroyed my transmission. The cost of repairing this damage was in the thousands of dollars, but they refused to take any responsibility for their mistake. Despite multiple phone calls and attempts to reach out to them, they simply ignored my requests for compensation.I urge everyone to avoid taking their vehicle to Frank’s Auto Repair. Their mechanic’s are not certified, and it is likely that they are just back-yard mechanics who lack the proper training and experience to properly diagnose and fix a vehicle. Instead, I would recommend taking your vehicle to one of the many reliable repair shops located in San Clemente, California.In conclusion, I cannot stress enough the importance of avoiding Frank’s Auto Repair. Their poor service and lack of integrity have left me with a damaged vehicle and a large bill to pay. I hope this letter will serve as a warning to others and prevent them from experiencing the same unfortunate circumstances that I did.
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January 2023 by jennifer keller
Best experience I’ve ever had! These guys are thorough, knowledgeable,and HONEST! I took my Car into the VW dealership first and they quoted me more than double, and added some things in that were not needed. Frank’s put me into a beautiful free loaner car til mine was ready too! My car is running so smooth and I finally have peace of mind. THANKYOU FRANKS!!?Service: General repairs & maintenance
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August 2022 by Matt H.
I just can't say enough good things about this place. They serviced my Audi Q7 a few months ago for a reasonable price, with walk-in service and a great attitude. I just came back for a quick checkup on an unrelated issue (my electronic key not working) and they got me in and out in 10 minutes with no hassle and all smiles. In my experience, when you come here, you pay only for what you need, when you need it and not a penny more. This place is a welcome upgrade from any other repair center I've been too in the past.
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July 2022 by Andrew Rogers
I was visiting San Clemente, my check engine light went off so I went in for some help and they were overbooked BUT they helped me find a well liked repair shop back by my home and made some calls to help give me the best place possible. Unreal customer service, and I wasn’t even technically a customer.Service: Auto engine diagnostic
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July 2022 by Darin M.
Honest, helpful, knowledgeable. These folks went out of their way to help when my BMW warned me that my oil was low and engine damage was imminent (thanks to an incompetent oil change place that didn't put enough in the week before). They topped me off, checked the alert to make sure I was good, educated me on how to take care of my Beamer, and didn't even charge me for the trouble. I live in SD but am seriously considering driving up here the next time my car needs service. Thanks y'all!
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January 2022 by christiana roberts
Hector went out of his way to help me with mom’s Mercedes. Thank you to him and everyone at Frank’s. Honest. Helpful. Highly recommend.
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January 2022 by Jim ..
Franks is the best. They are a small family owned business and they support the best people and only top quality products I only ever buy their cars and go to their garage to get my cars fixed. I highly recommend best prices
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January 2022 by Seth Grant
The guys working the desk are great - everyone here is service oriented and will work with you to get your car fixed in the most economical way.