-
May 2023 by Carol W.
After being told one thing by the owner Eric, that my truck"s radiator was leaking, I found a screwdriver hole on the side of the radiator. Also he said a hose was leaking and when he showed it to me there was a similar hole in the hose.Steer clear of this place and go to a reputable mechanic!!!
-
April 2022 by Jay C.
Every 1star review is 100% accurate about this Buisness/Owner and more. I brought my BMW in for a diagnostic which he told the problem was EGR.... and gave me a quote by text. He says he knows everything about these cars. So I researched it and found on bimmerpost and called dealerships to learn it's under recall with an-extended warrantee, did he know this too? I asked how much for the diag. He said $220 btw same price as a dealer, and wanted to be paid in CASH???!! Somehow he got fixated on my rims and tires which are "staggered". When I arrived and saw he rotated my staggered rims, this is where he showed what kind of human being he is. As well stated by others. I got my keys and left after confirming that the car can even be driven!?. because he texted it needs to be put back together. I had to fix the tires on my dime and time. He's capable of doing WAY WORST things than screwing up your vehicle to people.
-
February 2022 by Jason Staggs
Eric is by far the Audi expert. His experience and knowledge is so vast he can usually diagnose any major issue before even inspecting the vehicle. Oh yeah he also works on all foreign and domestic cars and trucks
-
November 2021 by Barbara G.
I HIGHLY recommend this place. I love that this places listens to you, and will work on what you ask. He only recommends what is really needed to be fixed and doesn't try to upsell you on servirá that you don't need. I feel he is honest and reliable. Also, very nice. You won't be disappointed.
-
October 2021 by Micah D.
I brought my car in for a pre-purchase inspection and asked how much it will cost and what items he will go over. His response was $160 for an hours worth of work and his list is non existent but has 35 years of experience. I think a shop should have a list of items for services charged, my opinion. I brought the car in since no other shop was able to look at it the same day. He was arrogant and terrible with communication of what he was looking at and what it would cost to repair for certain issues he was calling out while looking at the car. While reviewing my car for about 45 min he left another persons vw running the entire time wasting their gas and mentioned its not him paying for fuel. He goes on about how he takes advantage of customers that have no knowledge of cars and cuts corners on certain services. I asked for certain things to be reviewed during my inspection and he got mad at me for asking to review those items. He said I can take it to another shop and I said if I am paying for an hours worth of work I expect and hours worth of work done. He lowered my car from the lift and charged me a $100 dollars for a few pointers. I will never go back, nor would I recommend him to any other person needing any work done besides tire pressure check and an oil change.
-
February 2021 by Don B.
Honest and meticulous, what more can you ask for? Eric is the consummate professional.
-
February 2021 by David G.
Eric is a great mechanic and spends the time up front diagnosing what is wrong. He knows BMWs, and apparently Audis as well. So far, control arm bushings and complete transmission rebuild on my BMW 750i were flawless. What a great local find.
-
September 2020 by Danny De Marco
He is very bad guy ! Liar and thief ! More than year own me $4000 +car ! He take my Audi S 8 for repair + $4000 deposit and I never see my car and money again ! 2 times he attack me, when I try talk to him ! Aggressive crazy person ! My lawyer waiting for court opening !!
-
September 2020 by Joshua Host
Always stressful working with a new mechanic. Hard to know what you will get. Eric was easy to work with, communicative and really helped us out. He went above and beyond and even when he had several opportunities to create more work or charge more, he kept finding the best way to get the job done and take care of us. Thank you Eric!
-
July 2020 by Devon S.
Terrible customer service, super high priced estimates. Might as well go to a dealership.
-
April 2020 by Danny D.
Hey car owners, be careful! Last year I got a front damage on my 09 Audi S8. After talking to german cars specialist Eric Laubhan about Iran's his visit and checking out my car, he agreed to take my car in his shop telling me how it's easy to fix it up!! Gave me an estimate 6 - 8 k and 1 month for completion. He asked for deposit of $4.000 which I gave him cash. He is the biggest liar and thief! After 4 months my car and deposit of $4.000 was gone!!! He made fun of me because of my age (75). After some time he made promises to give me my money back, but nothing ever happened. I've contacted my attorney and filed a lawsuit, waiting for courts to reopen.
-
February 2020 by Chris S.
Eric did a fantastic job replacing the AC compressor on my 2007 Audi A6 4.2. It was a complicated job due to the compressor being shaft driven and the fact that metal shavings had contaminated the entire system. He finished it exactly when he said he would using all new parts and the AC works better than it ever did. Cost was thousands lower than dealer quote. Just drove it from San Clemente to Scottsdale and back and it worked perfect. Eric is the best!!!
-
January 2020 by Silvia L.
I suggest you don't give Eric a deposit on your work because he doesn't honor his estimates. Very rude, takes advantage of older people. Your car might sit there for 4 months, not getting worked on at all. Better off to go to a dealer, or anywhere else really
-
December 2019 by Alex M.
Called in to get a quote on my 2007 Audi Q7 for a break job rotors change and sensors for the front the gentleman who answered the phone was extremely rude he quoted me 1100 and then proceeded to tell me that at the dealer would be 1800 I just got off the phone with the dealer they quoted me 1075 for the exact same specifications he laughed and told me to get it in writing I asked if I do Will you beat the quote he said I'm not interested and hung up the phone. P.s I found out in recent years you should always call the dealer to get a quote to compare because some of these guys are way more than the dealer even AutoZone I've gotten parts from the dealer for cheaper than them
-
November 2019 by Dan D.
My experience with this shop is same as the other reviewers who feel that the owner Eric is rude, unprofessional and confrontational. Customer service is terrible!
