Quest Diagnostics is a reliable and efficient healthcare provider that offers a wide range of diagnostic services, including COVID-19 antibody testing, routine lab tests, pediatric specialty, glucose tolerance tests, and more. The company's San Clemente location is conveniently located across the street from the Orange County Fire Station #50, making it easily accessible to the community. The reviews of Quest Diagnostics highlight the company's strengths and areas for improvement. Customers praise the gentle and personable approach of the phlebotomists, particularly Jennifer, who was able to draw blood quickly and efficiently, even for those who dislike needles. The location is also commended for its efficiency, with one customer being in and out in just 10 minutes. However, some customers have expressed disappointment with the lack of staff at the check-in desk and the need for an appointment to drop off urine samples. Additionally, some customers have had difficulty with blood draws, with multiple technicians required to find a vein. The company is encouraged to address these concerns and ensure a consistent, high-quality experience for all patients. Overall, Quest Diagnostics is a trusted healthcare provider that offers a range of diagnostic services in a convenient and efficient manner. With a focus on patient care and continuous improvement, the company is well-positioned to meet the needs of the community.
Had a reservation. Was take inside within 3 minutes. A literally painless blood draw and out the door in about 6minutes total.
May 2024
The lady who help me was very Nice and professional
April 2024
Jennifer drew my bloodwork - super gentle (especially since I hate needles) and was very personable. Walked in without an appointment and I was in and out in about 10 min. Highly recommended!
