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October 2023 by Tiana M.
Loved the service especially with extra treatment of washing my car . As well as having a gift shop filled with food/ clothing while waiting. Definitely gonna come back here!!!
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September 2023 by Brian Hovnanian
Yeah this car wash you're doing okay job but it's really expensive. Charge $32 for an Audi Q5 vacuum job was suspect, found trash in the car then the dryers have their hand out looking for a $10 tip. Only reason not to go to this place as if I was desperate for a quick.
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August 2023 by Zachary Y.
Want to see an $80 wash from this place ?Hey if you like dirty cars and throwing money away.LOOK NO MORE.Also this is my second time here and the first time was equally unprofessional. To the manager: please don't try to give me five bucks off my next go. I'm never going back, and without a complete refund, don't bother trying to remedy this.
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August 2023 by John C.
The worst. Just bad. The manager, Serafin said that I should have gotten the upgrade. I should've known better, because the same sort of thing happened the last time I was there. My bad.
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July 2023 by Dawn S.
Came back 45 minutes after the car was washed and it was ready for us. They were right there to give us our keys and get the tip. When we got in the car, we noticed there were several things on the car that obviously weren't clean. One guy came over and asked if we were happy. I told him no, Look at the car. He started wiping off some of the missed spots then said he would go get the guy that worked on our car. Waited 5 minutes. No one ever returned. Horrible job on the car wash and horrible customer service. We won't be back.
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July 2023 by Cameron Glassman
Closes at 5, not 6. Would’ve been nice to know before I got there. Update your hours on here.
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July 2023 by Jordan Chambers
Came on a Friday when it wasn’t too crowded. Had solid service and the wash was good. Driving from AZ, the bugs on the grill were baked on there. I watched the Russels crew give the attention to detail needed to thoroughly remove them and any other residue, ha. I’ll certainly be back.
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June 2023 by VAUD0
Left scratches all over the car and tons of swirls in the paint and water marks don’t recommendService: Full body wash
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June 2023 by Robert C.
Adrian helped me find the best detail for my vehicle. He was very personable, respectful and was great help. I will 100% be returning
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May 2023 by carl russ
I have been coming here for many years but no more.Last time the finisher had put my keys on top of my tire and so the car would not start. A reasonable mistake. But when I told him the car keys were not in the car he acted like I was making it up until he found them.Today I dropped the car off . About 5 minutes later the attendant came over and in a snotty matter said. "Is that your car? We can't wash it. There's dog hair in it. You will have to pay 30 extra dollars" It really was said in a condescending tone. I am okay with you not wanting to do the job and am aware that getting dog hair out is difficult and don't expect perfection but save the attitude.
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May 2023 by Derek N.
I requested to tip in cash, so I asked for cash back, but the person handling cash laughed at my request. Not only did this make me feel uncomfortable and disrespected, but it also suggests a lack of professionalism and customer service on there part.As a paying customer, I expect to be treated with respect and dignity regardless of my payment method or tipping preferences. I'm disappointed, not meet these standards, and I hope that you will address this issue to ensure that no other customers have to experience the same.Other then the cashier, my car came out perfectly.
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May 2023 by Connie G.
The Tesla needed a good wash and for me hand washes are always my go to primary choice. Was in the area so decided to give this place a try. Went with the Gold package about $30 and they did a awesome job inside and out! I liked how they even open the doors for you and made sure ti wood over one more time if anything droplets came out. Was in and out within 30 min.
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April 2023 by Jeremy Schultheiss
The sting of poor quality will last far longer than the joy of saving a few bucks. Brought my Toyota tundra in here today to have it hand washed. Did not want to splurge for someone to do a full detail because of how much rain we have gotten and will probably still get. I was very disappointed when I got my truck back from them and discovered a rip in the passenger seat. I am in my truck almost every day, and I know for a fact that rip was not there before I brought it in today. When I asked the manager about it, he was extremely defensive, and kept asking me what of their equipment could cause such a rip. As a consumer, it is not my job to answer that for him, his job is to make it right, and he failed in that regard. Needless to say, this was a very expensive car wash for me as I now need to have upholstery repair on my truck. Rather than making it right, the manager lost my business and I will make sure that he loses the business of anyone I can talk to you about this institution. They will be reported to the Better Business Bureau.
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April 2023 by Sergio R.
I came in 30 minutes before they closed. I drove 8 hours for an event and my car was filthy. Not only did they accommodate me, they made my car look as good as new! I wish I lived closer, it's the only place I would take my vehicle. I haven't experienced quality service like this in a long time. Great work and I will make sure I share this experience with all my friends.
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November 2022 by Mary Wilcox
They did an excellent job inside and out washing my car. All the coffee stains gone from the inside!! Very friendly and efficient. Great greeting cards inside as well.
