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April 2024 by John Soto
Great place to purchase slipins
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February 2024 by Lynnann AKA Grandma
Self serve, narrow aisles, so I don’t think it’s ADA friendly? One woman left her motorized wheelchair outside and was limping/hanging on to the shoe racks.That said, they had what I was looking for. Getting a pair of slip on, comfortable shoes for $60 and change was worth the self help experience while dodging other patrons looking for/or standing in aisle to try shoes on.Zero greeting and I didn’t even notice an employee until I found the register. She magically appeared. Additionally, I’d never tried this brand and had questions. Frustrating.Thereafter, someone told me apparently you can get a second pair 50% off but there was no upsell at the register and I missed the signage.
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February 2024 by Ken Voight
Very helpful staff.
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October 2023 by Kimberly Paddock
Staff was lovely but are you kidding me with the selection?Two entire rows for girls and not even 1/4 of a section for toddler boys. Being a boy mom we know boys section is severely limited compared to girls. This one takes the cake though, wow.
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October 2023 by Crystal Munroe
Super small selection for kid’s shoes. Not enough size options or color options compared to what this store used to have available.
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October 2023 by M Holten
I was looking at shoes in the aisle, only way to see them. I was asked rudely to go try on shoes in the back of store, and to not clog up the aisle….I’m one person! I said no, I have a sore ankle I’ll try on here….she then told me not to put the shoe box on the floor….because, wait for it, “it’s dirty” I told her maybe they should wash the floor. I was upset, strange person and strange policy. I guess I looked like a thief. 67 yr old !!! I went to Clark’s and had a lovely time buying 2 pairs of shoes . San Clemente outlet
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October 2023 by A G
Wonderfully helpful staff, great customer service. They work hard here, give these guys a high-five when you see them!
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October 2023 by Bhaumik Amin
Great customer serviceThe Manager and the team at the store is very friendly.
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October 2023 by Peter Sedin
Good shoe store with plenty of options for shoes, will be back for another pair or two.
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September 2023 by Savannah B.
Incredible store! Employees are amazing and the customer service is impeccable. Every time I visit this location I leave with a smile. I've visited other locations and none amount to the San Clemente location. The employees at this location deserve a raise for being so customer friendly and very knowledgeable about their products! Store is sparkling clean, product is well stocked, and just the general feeling of the store is up beat. Somehow I always buy a few more pairs than I originally planned to :)
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September 2023 by Samuel Hinds
Couldn't find anything I wanted, mostly slip on's
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August 2023 by Agustin Viveros
Everything is fine with the products. The problem is with an employee who was rude and disrespectful to customers. She disrespected my wife and my two year old son.
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July 2023 by azeducator 44
I like Sketcher shoes so that’s why I’m giving at least 3 stars, but the San Clemente Outlets store employees did not say one word to me, or offer to help me find shoes or take the three boxes I was juggling as I shopped in the store for 20-30 minutes. So, I put the shoes back and went to Clarks, where they not only acknowledged that I was in the the store, but also helped me find my size. I purchased 2 pairs of Clarks.
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July 2023 by Lauri Hart
Spotty availability of size 9 & 10s, otherwise clean, well organized store.
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July 2023 by Marcello Perez
Store ExperienceOn Tuesday Jun 27, I took my mom to purchase a pair of shoes. I have been at the store many times in the past and my last visit was late May and picked up a few shoes as gifts since I travel a lot and give them away to family. This time my shopping experience left me very concerned and somewhat upset at the same time. As I know the lay-out of store very well I took my mom (84 year old) straight to the Slip-ins shoes so she could pick the color she likes. Within a few minutes a very unhappy sales person girl showed up and she immediately said that those shoes did not qualify for the 50% off on the second pair. Ok at this point she got me by surprise but anyway I said thank you. At that point my mom asked if they had a pair of shoes she liked in size 8.5 and she responded somewhat upset everything is out here. The boxes under the display did not corresponded to the shoes on display however I figured it out and found the right size for my mom. Now imagine if you were shopping and wouldn’t it be so nice if someone welcomed you and ask you if you needed assistant with finding the right size? Just a simple greeting makes a big difference and makes you feel welcome to the store. After trying the shoes we proceed to pay for it and there was a person checking-out or the right register and my mom set up the box of shoes on the counter to the left register while awaiting for the cashier to finish with her previous transaction and the same Hispanic girl that was not friendly came around the corner like a mad pitbull and told my mom to step away (that she almost jumped the person that was 3 feet away on the other register). My mom paid no attention and just moved away. While this girl was ringing up the shoes on her register I placed my credit card on the credit card machine slot only to watch this mean girl take my credit card out of the machine and slammed it on the counter. At this point I confronted her telling that she’s being rude. She said she’s not and told me that I had inserted my credit card too early. At this point I asked her who was the manager as she replied: “I Am”. I immediately ask her for her name but she completely ignored me. As I was leaving she started yelling sarcastic phrases in Spanish meaning “Have a nice day and get out of here”.I understand people have bad days working for retail but you don’t have to be rude to your customers. As for myself and my family I don’t think on returning to that store anytime soon. I can always shop somewhere else.