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June 2023 by Matthew Hoffman
At the Negocio Branch in San Clemente, Brittany was friendly, helpful, knowledgeable, polite, prompt and professional.
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December 2022 by Tiffany W.
I've only had good experiences here and after today I thought I would spend my short waiting time to leave them a note. Here is why: -The staff is always super helpful and nice. -I got my passport here a few years ago with an appt. - super easy. - I walked in right at 5pm today and the doors weren't closed and they didn't turn me away. The manager was starting to close and asked how to help me with a weird shipping question. - this location takes debit and credit cards now! So happy that I was able to use this location again.
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July 2022 by Abel Aguilar
Monday 4:13pm CLOSED??
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January 2022 by Lauren Petersen
Came here right at 5pm to drop off a package - it only needed a QR code scanner, nothing more. I was told that I was disrespectful and rude for trying to make them work past closing.
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January 2022 by Jon Camio
This office rocks. I want to give a special shout out to Maline and Jessica. I had what seemed to be an irresolvable issue with a package and they managed to resolve it. Not only did they resolve the issue, but they went above and beyond what is expected of them in the process. I have nothing but love for those 2 clerks and this office. Thank you, Maline and Jessica!
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January 2022 by Christine D.
I came here today to open a PO Box. I followed the instructions carefully, brought exactly what was required and they refused to rent me a PO Box. She said I needed something else which wasn't listed anywhere and when I asked her how would I know that? She just said I don't know. It's like she made it up and pulled it out of thin air. Now I have to go get a refund for a PO Box that I was never even able to open. I Can't believe this is how they treat someone that wants to spend their money here.
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April 2021 by Cam Child
Love this location! Sometimes the lines are long and slow, but it’s the government, so that’s a given. The post master here is very helpful, and waited with me for an hour while they helped me locate an international package. USPS compared to other countries is amazing. For example, LaPoste in France gives up on trying to locate packages, and often loses them. USPS will search for your missing mail and do what they can to get it to you. Mail carriers are super friendly, and I couldn’t be happier with this location!
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January 2021 by Gale Pearson
Waiting. No one at the register. At least 15 minutes. We rang bell twice. 7 people in line and others leaving.
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July 2020 by jeff s.
My wife waited all day for a package to be delivered that never came. She looked online and had seen the driver claims he stopped at 4:30pm and nobody answered. We called the post office the next day to ask what happened and they had stated the driver was there. Thank God for RIng video cameras which proved the driver never made it and never came to the door. Matter of fact never seen a car drive down our street on camera also. We were told by Jessica its our word against the driver, lol.. We have video as proof and our windows were open the entire day. No wonder the postal service cannot survive because they have lazy drivers who lie. Consumers, send your packages another way if you can. I am also making complaints with Amazon and other retailers about their practices. This is the straw that broke the camels back. Its happened to many times and I am not taking it anymore.
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July 2020 by Carol S.
This used to be a good PO location and the workers were helpful. The last time I went in person to get a letter stamped & post marked to be mailed that day, I went to take a quick photo of it on my phone and worker took the letter away and send and wouldn't ALLOW me to take a photo. I had to buy proof of receipt of service. If it was my taxes or something like that, I usually do. But it floored me that I was not ALLOWED to do like I've always done.I went to another PO and went to do the same thing. NO problem there.And I agree with the other comments. The workers are very rude to the public.
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July 2020 by David Rubalcava
Friendly people, seldom crowded, and easy parking. All the amenities from a normal post office are found here.
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May 2020 by Mackenzie G.
this post office has rude ladies working here. walked in today with two ladies standing talking, one leaves out one door , another leaves i don't even know where. had to yell excuse me for anyone to come over and i told her people have places to be . she was so rude about my truthful comment. DO YOUR JOB. the one star was because i have to put one for a comment. every time i come here, someone is rude. OVER IT.
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March 2020 by Zachary Ward
The prices listed on their board are false at worst and misleading at best. The price listed is the exception and does not reflect reality, they border on false advertising. Despicable.
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February 2020 by Lilxy X.
The absolute worst place i've ever been. The workers are RUDE and DISRESPECTFUL. They didn't help us at all but make up a bunch of lies so they won't have to do their job. Im glad I won't end up working here, because I am disgusted by the audacity some people have to sit around and get payed for just being flat out LAZY. I was trying to get our passports which would take 10 minutes and they messed up the times. They deserve to go out of business and the workers end up on the street.
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February 2020 by Tiffany O.
Never thought I'd review the post office but Shannon at this location was SO helpful, I wanted to give her a shoutout. Nice person and gives great customer service
