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March 2024 by Elizabeth Thorpe (Eliza Jayne)
Great Service with politeness, Smiles and efficient time wise.There was no hard up sell (which I appreciate) I was offered many options.
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March 2024 by J-love Indica
Good prices and fast service!
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March 2024 by CAMERON OXBERRY
Guys over there are awesome. Hooked me up with all kinds of discounts.
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January 2024 by katrina mclaughlin
More veterans and training experience needed by these quick oil change places.They are not cheap either.
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October 2023 by Christopher Austin
Went to Valvoline on 8/6/23 to get oil changed left with a stripped drain plug leaking oil all over driveway because service writer got different part number for drain plug so threads didn't match up.. when asked if they tried to install the wrong plug service writer told me no they just mixed up part numbers had to return the same day before I even noticed the leak because they gave me a sticker that stated my next oil change was a million miles out. The manager apologized and said that the service writer had a rough day. Now today I'm noticing oil in the driveway go back over invoice to see if I could get names of employees and notice they documented that I have weak or damaged drain plug threads... Absolutely not happy about the situatio, will update how this is resolved..... Also they did my last oil change without a problem, hope they can resolve asap
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September 2023 by Grace S.
I realized I need my oil changed this week and have a heavy schedule for 2 weeks out so I decided to stop at this location instead of going to my regular mechanic whom I trust so was a bit skeptical...I was surprised at the professionalism of the young staff. Naum in particular was great in every respect. Explained everything prior to starting. While servicing the staff was loud and clear, double checked everything and was out the bay in 20 minutes. If you need a quick oil change- this is your place !!!
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September 2023 by Kristi N.
Brandon was awesome and took great care of us here at Pico location. Love this place!!!
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September 2023 by Ashley H.
Daniel C. is the best service technician! I had a problem with my tire, not only did he fix it but he noticed something else that was wrong and took care of that too! The service was fast and everyone was so friendly. I highly recommend this Valvoline location!!!
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September 2023 by Lynnie C.
Let Me Tell You About this Visit. Here Goes and WOW. I had my oil changed about 2 weeks ago. I felt like I had stepped into "Camp Pendleton Marine Base". The guys that work there are extremely MILITANT. It's Kind of Weird. They grunt like Marines. I also have been to the one on Doheny Road. It is much less of a Military like environment. The Guys at that location don't GRUNT and yell out loudly. I truly think I will NOT be going to the San Clemente location any longer.
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August 2023 by Chris C.
Jaime was awesome. Super thorough, walked me through all the items with my car. They had me in and out of here in no time. Really a great find and great customer service. Would highly recommend this location as well as Jaime.
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August 2023 by Lily C.
Got my oil changed here last week and now massive amounts of oil are leaking out of my vehicle when it wasn't before, even had neighbors come knocking on my door about it. Techs were nice enough but they charged me nearly $180 and now there is a problem that wasn't there before I came for a service. Apparently this same thing happened to my stepdads car years ago, should've consulted with him before coming in. Going back in tomorrow, hopefully to have the new problem they created resolved, hoping for the best.
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August 2023 by Jacquelyne Escobedo
I came into get my car serviced probably very visibly distressed. They were incredibly kind, patient, and respectful. They were also super transparent and explained everything. Thank you guys, so much.
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July 2023 by Brian G.
Excellent fast service the best oil change in town with the best oil you can get always will be a fan of Valvoline and will keep coming back the employees here are amazing and make the whole experience painless
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June 2023 by Jeni Pickard
Super nice employees and I love that you just stay in the car and they work from a lower area. Also love that they do a check on the whole car. Definitely coming here in the future
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June 2023 by Jeffrey Laterreur
Charge you for a new oil filter and claim it was changed however your old 'self marked and dated' oil filter will still be there after your service. Avoid this spotService: Oil change
