Victra is a Verizon Authorized Retailer located in San Clemente, CA, dedicated to providing an excellent experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with device protection. Customers have praised the staff for their knowledge and dedication. Reviews highlight the exceptional service provided by employees like Eric, who efficiently resolved urgent issues, and Jonny, who patiently assisted with phone transfers. Justin also received commendation for his help in transferring a number quickly. Customers appreciated the integrity and commitment of the staff, with one technician staying late to ensure all needs were met. New employees like LT have also made a positive impression, demonstrating impressive knowledge and customer care. Overall, Victra stands out for its friendly and competent staff, making it a trusted choice for wireless needs in the community.
Bought an iPhone 15. Service was very professional and went smoothly.
February 2024
Great people work here. I’ve been dealing with the Asurion reps (who are a nightmare to deal with) and the people here at Verizon are fantastic. Justin deserves a raise and a promotion.
December 2023
Great customer service, very helpful and knowledgeable.
