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September 2023 by j S.
This review is for only the photo department!! Abe in photo dept. I have many dealings with people/staff in the photo department and none of them are as caring and devoted as Abe is.
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August 2023 by James F.
This is my to go store. Judging by all the people in it all the time I'm not alone. They have everything I need at a lower cost. The clearance aisle is great, always find something there. I buy food, towels, clothes etc. and I am never disappointed. Should add that it is always clean and employee's are helpful, polite and know products whereabouts. I highly recommend. Parking is plentiful especially for the handicapped.
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August 2023 by Aria S.
I had an experience yesterday with an incredibly rude employee. Her name was LAURA. I was in the makeup section when I politely asked Laura if she could please help me when she has a minute with getting me some eyelashes, she didn't hear me because she had AirPods in. So unprofessional. I politely repeated myself and made myself visible so she could see that I was asking a question. She looks me up and down, takes out her airpod, says "I don't have a key" and continued doing with what she was doing. I wish I said something right then and there but I was so shocked and confused that I just said okay and walked ALL THE WAY TO THE BACK to find a different employee to help me. Who was more kind. She said oh is no one in that department? I told her there was but she said she didn't have a key. She responded back with "I don't have a key either, but let's go get one" THAT is the correct response. Laura's attitude as an employee was rude and unprofessional. You don't have a key?? Then fucking get one, you're an employee here.
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August 2023 by Garrett E.
I'm an idiot. I KNOW Walmart is an ongoing nightmare. WHY did I get my tires installed here? I was literally first in line at 6:30am for tire install. It is FIVE hours later and they still are not done. Someone came in and said that maybe the balancer machine is not working correctly. I brought it up to management and got nothing but excuses. It's my fault. I know better.... beware, if you have any other plans besides sitting at Walmart all day.
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August 2023 by Helena T.
Great customer assistance from the cleaning crew.specifically one woman in particular for returning my purse when it fell due to my shoulder surgery. Much appreciated.
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July 2023 by Jay H.
This is a great Walmart. The store is very clean and the customer service is good. There is also Electrify America EV charging stations
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June 2023 by Scott H.
This Walmart met expectations. Staff was helpful. They had the sunscreen I was looking for. Pitiful selection of ball caps. Only four charging stations for EV cars and one of them was out of service. Clean public bathroom. Pointless receipt checking on exit.
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March 2023 by Carissa C.
I typically never shop at these stores because the people working here tend to be useless at their job and or power hungry and love to make others miserable instead of treat THEIR customers as if WE are the ones giving them business. My mother tried to return something without a receipt. It got lost, she only wanted to exchange it for something else in their store. They aren't losing any money. Maria the "manager" literally made the process needlessly difficult trying to manipulate her by first saying with no receipt she could only give her $50 bucks. I sent statement of the day, time, and card and my ID so they could see the transaction. Said they couldn't find it in their system and claimed that since it was bought for Christmas the 90 days are already expired. They clearly thought my mom was stupid. I guess the manager also didn't know things process the day after you buy it in their systems cause she claims it wasn't there but she only checked the 21-23. It was bought on the 23 so it wouldn't show till the 24th and clearly she can't do basic math because the 90 days would be the 23 of this month...ridiculous. As soon as my mom mentioned that I would raise hell if I had to come down and I would just ask for a cash refund with all my "hard" evidence they finally decided to work with her. Ridiculous. Hate these big box stores and I will never be back on my dime. Do better.
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February 2023 by Bri R.
Great prices for skin care beauty products cleaning products car items etc. There are a lot of great deals And merchandise at this wAlmart! Although some quality does not measure up to all so shop smart!The customer service could be better but hey, I'm not expecting much Im just glad It exist for certain things :)
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July 2022 by Norbert K.
This is a very large Walmart with tight aisles. Groceries are in the front center of the store. We stopped here on way home from Mission Viejo to pick up some packaged diet bread that we buy at other Walmarts. The packaged bread area was quite small with limited selection ... and mostly empty shelves. There were pallets and boxes everywhere waiting to be opened and product put on shelves. I don't think we'll be taking the 4 mile round trip detour again off of the I-5 to come to this Walmart.
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April 2022 by Stephanie R.
My boyfriend went to go purchase inflatable beds and was helped by JOHN excellent customer service he went above and beyond to help him out , even though they weren't on display he went to the back to check after two workers said they were out of stock. If your reading this JOHN we appreciate all your help my boyfriend was very happy with your customer service next time Starbucks on him !!!
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April 2022 by Salvador R.
I was there to buy tires for my car.. I spoke to a salesperson and agree to buy the tires. I was told to drive my car around to the tire center .. I was met by ( Daniel) outside the tire center what a surprise .. I got the worst customer service in my life!!!i .. I felt like I was asking for free stuff he has no clue of what customer service is! Simply the worst customer service ever.( didn't buy the tires)
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April 2022 by Natasha P.
Why is wal mart just the worst!? The service here is just awful. Not surprising I guess. Did a curbside pickup order. The app wasn't pulling up my order. I called several times no one picks up. I had to go inside holding my 9 month old baby. I get directed to the pickup area which is all the way hidden in the back of the store that you'd never know what the designated pick up area. An older gentlemen comes out and tells me if I need help again to push the red bottom don't ask another employee for help. Lol like what!? He pulls up my order. Says "you're going to need a cart for this and there's none back here" I say I'm holding my baby I can't carry a giant car seat and my baby and that I was hoping someone would carry it out for me since I did the curbside to begin with but had to come in here due to the app not working. He says "I'll try to find someone" in a tone like (I won't be able to find someone good luck lady) I'm so frustrated at this point I just want out of this store. He comes back out with the car seat I ordered with no one to help me haha figures. I just say give it to me I'll carry it. It was pretty difficult to carry my heavy baby and a heavy car seat all the way through wal mart out to my car. I'm a relatively small person haha. And what just made this experience all the more humorous is I see the same guy walking all the way up front to the check out aisles exactly as I was heading right to that direction!! Lolol he easily could have walked with me to my car and assisted me with this heavy item. Only at wal mart haha I never ever shop at wal mart and today showed me why haha you have to laugh bc service and experiences like this really only happen at wal mart.
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February 2022 by Leanne B.
If you need help finding something they are absolutely no help. There is no dressing rooms. I found a sweater but no price tag so I grabbed 2 that did same style same color just different sizes just to be sure they said no it's higher in price due to different size. The ones with prices were a small and extra large the one I wanted was a large. This has to be far the worse wal mart I have ever been too.
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February 2022 by Brenda H.
I have to give their service dept 5 stars ! Ira is awesome . I have been getting my tires and oil changes for years . They are quick and reasonable and so very kind!! Ira in their service dept is the best!!