-
July 2020 by James LaFave
Visited two times. Ralphs employees do this "when we have someone available" . Very unreliable service !
-
March 2019 by Dima Barakat
They need to post the accurate time for Western Union so people don't show up to be told oh come back later. So I went in at 10:30am and the lady said come back at 11:30am. I called in and the guy said it's from 11am-8pm. My husband showed up and they told him there no manager available and not to come durning busy lunch time!!!! Seriously!!
-
March 2018 by John S.
Truly mediocre bank products, at the bottom of the heap of bad banks. You can do better on checking and savings just about anywhere else. Terrible customer service throughout phone online amd in person, anything simple becomed complex, stay away!
-
March 2018 by Diane B.
melissa is no longer at this branch. she was so great. since she has left the service has gone downhill. never been the same. i have been treated rudely and with disrespect by several bankers. after awhile of this and no change, you get tired. the male manager nabil was the worst.he yelled at me. so disrespectful. and handled the situation unprofessionally.but they dont even try to stop this kind of behavior. time and time again. the bank does nothing to make sure the customers are happy and give good service. this branch has a lot of problems getting good help to stay. if they are nice and good they leave. this bank is ridged and inflexible. its all about them. not their customers. they say they want the feedback but when you give it, they act like they dont want to hear it, really. they cant keep good employees.wonder why? im going to citibank. they are really nice and helpful.
-
January 2018 by Sky N.
Sarah the teller exceeded expectations commonly associated with colors. At the very last minute she was able to accommodate a special request. She went above and beyond. I wish there more tellers like her at Union Bank.
-
June 2016 by joyce j.
This union bank branch in the Ralphs grocery store is great. Melissa is the Mgr and she is amazing. I'm not an easy customer and she never makes me feel like I'm wasting her time. Pedro is a teller, sweetest guy ever. I recommend this branch, the staff is a joy.