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March 2024 by Debbie Gerodimos
Sad it's has all the capabilities of being a great gym but is so dirty!!!! They barely clean or vaccum anywhere. Bathrooms are gross and all equipment is filthy. Staff don't care at all.
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March 2024 by Yamell Balcazar
It’s a nice gym. But lots of room for improvement. For one, clean/mop. Also refilling the disinfecting sprays. They are usually empty in the afternoon. The bathrooms could also be cleaner as well as the lockers. The weight area has a musty smell. I think it’s because they don’t clean regularly & it doesn’t have good airflow.
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March 2024 by Kirk Pellow
Beware! Signed up online for a 3-day pass. Received confirmation text from the Rancho Penasquitos location instructing me to come to the front desk for my pass. Arrived less than a half hour later and the gentleman in charge said they have opted out of the 3-day pass offer and I would have to pay to enter. Horrible customer relations.
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March 2024 by Bob Glaser
Class was canceled ?
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March 2024 by Leo Callan
4½ out of 5Men's showers could use a remodel.Now that I've moved to Poway, this is the 24 I enjoy the most..mellow vibe, wide selection of machines to change-up workouts, huge pool.??
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March 2024 by Ben prall
Place is great it's a gym I work out I sweat I leave
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January 2024 by Shannon Coffey
This place is amazing! It has a pool, jacuzzi, sauna, cardio and weight equipment indoors and outdoors. Cycle room and group exercise rooms! So excited that I found this place.
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January 2024 by Sami E
Fairly nice, friendly staff. I love the outside area, not many guns have that option.
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January 2024 by Forest howe
They don’t know how to answer the damn phone
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January 2024 by Brandon Leuangpaseuth
Friendly workers. Nice amenities. Clean spaces good weights. Heavy bag outside. Basketball courts. Jacuzzi. Pool. A great 24 hours in a nice location. Would recommend
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January 2024 by Sara C.
I walked in with a 3 day pass I got online. Followed directions and went to the counter. I didn’t see anyone, then once I approached the desk (everyone else were members so just scanned their pass, so I was the only person that needed help).From under the desk an employee (younger male) popped up and just stood there. I had to explain I had a pass and he asked if I signed a liability waiver. I couldn’t recall so I stayed that I better fill one out again now. He handed me a clipboard with no further communication. I signed then stated that I wanted to check out the sauna only. The phone rang and he looked at me then the phone then said “it’s by the pool,” answered the phone. Since I had never been there I would have appreciated a little more guidance like walking me to where the area was or even just taking a little more care to give more accurate/thorough directions to the sauna.Generally, I’m used to having a friendlier interaction with front desk staff (I used to go to Chuze). My first impression was negative and did not make for a great gym experience after. Is staff not trained in customer service?This location is old - I noticed right away how the layout was odd and while it’s a big facility, I was only in the pool/sauna area. I genuinely would have felt more comfortable having a tour or even offered to ask questions about the layout of the gym to help me navigate if I wanted to use more equipment my next visit…Lastly, the sauna itself was dirty. Floor was gross, and it’s way in the back past the whole pool area. I chatted with a man inside the sauna and he stated that only recently had the sauna been cranked up to a higher temp, that for a while it was barely noticeable and took a long time to heat up. He suggested that I try the newer gym off the 15 freeway a bit up the road.This in addition to the dirty floor in the sauna were not great experiences at this location. I won’t be joining 24 hour fitness and after going to the sauna I actually became ill with a cold…Don’t recommend this gym and if you do go, maybe try the location off the 15 freeway in near the 7/11.
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December 2023 by Vincent Caballero
Don't take your preworkout till you get there. This place never opens on time parhedic and poorly managed.
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December 2023 by Michael
This gym is horrible! My biggest complaint is that they have the thermostat set to 81! It has been 78+ every time I have gone there. I will not be renewing!
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November 2023 by Jeremiah Quizon
This gym feels like home :) Love the atmosphere and welcoming staff!!
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October 2023 by Robert Pence
I need to keep track of my heart rate when I use the treadmill and a lot of them don't have working earth rate function.