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February 2024 by Randel Moad
I’d leave a one star review but there’s actually about two or three employees at this location that actually do seem to care.1. If you come to this location and your goal is to get coffee, you need to understand that there’s a good possibility that you won’t be able too.2. The inventory management in this place is lacking. Many of the times there are things that should consistently stocked and it isn’t. Simple things from creamers, cups, stirring sticks, sodas, and many other items. As an operations manager for a company that’s international and who has a background in inventory management, this isn’t difficult to do in a store of this size. Also, please don’t try and convince me that it’s due to stock outs in the supply chain. I know better. Perhaps it’s a budget problem but I highly doubt that.3. So many of the working employees here have the worst demeanor. They don’t smile, they seem miserable, some of them don’t even seem to care at all about their jobs. I’m sorry but you’re in the customer service business it wouldn’t kill you to be a little more friendly. If you’re that unhappy with your jobs maybes it’s time to do something different?4. The manager herself might be the reason why the employees seem like they’re ready to walk into oncoming traffic. There have been several times that I have heard her disciplining her employees in public in more of a confrontational manner rather than constructive way. She really needs to take some leadership and management classes. Also, please be aware that just because you’re speaking in Spanish doesn’t mean that we don’t understand what you’re saying because we do.5. Have you guys considered regular cleaning routines? So often I come in here and there’s dirty floors, trash all over the coffee and soft beverage sectors, overflowing garbage bins, and sometimes flooded flooring. It’s not a good look.6. (This is the better part of the review:)There is a lady named Ruth who works there. She’s the sweetest lady. I always see her working hard to keep up with everything that she can. She genuinely cares about what she does and you can see it reflected in how she tends to her customers, how she’s always doing something whether trying to clean or bake goods. I always see her hard at work. There’s another young college guy in there, with curly hair, I haven’t learned his name. He also makes sure he’s always working on something too. I usually see him trying to stock the freezer or shelves but whenever he sees me he always makes sure that there’s coffee. Generally pretty friendly.At the end of all of this I want to say that this establishment and the staff all need a LOT of work. We, your regular customers, would greatly appreciate that.PS: If you’re the store manager of this place, you should resign. Seriously, you’re not a nice person.
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February 2024 by Les Zeppelin
The best 7/11 in town , very clean bathroom and awesome staff!
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December 2023 by Nick Leslie
The staff was extremely helpful, store was super clean and the tall guy working at the register was extremely helpful.
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December 2023 by Ramon Torres
Olivia , she works am shift-8am during the week, anyway she was very helpful and so nice to me, beautiful spirit
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November 2023 by Lucia Barajas
If I could give these wonderful ladies 100x stars I would! Violeta the manager is wonderful. I work around the corner and they’re so welcoming every single time I walk into the store. Without a beat you instantly get a good morning. There’s no doubt that I always walk out with a smile on my face
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November 2023 by Estefany Rosas-Gonzalez
I have been a customer for a few years. Karla is always so friendly and always provides great customer service. Sometimes I’ll go in to buy something to freshen up like their slurpees and when she’s there, it feels like I’ve known her for years or like if we were family. We have built a great friendship. This is definitely my favorite convenience store.
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November 2023 by James Leverett
I had the pleasure of being assisted by Karla, and her customer service was truly exceptional. Not only was she very nice and efficient, but her polite demeanor added an extra layer of excellence to the overall experience. Highly commendable service from Karla.
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November 2023 by Soud Choudhury
The closest 7-11 from my home. The staff is very good with their customers. They take care of the customers. Foods are of good.
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November 2023 by brenda ledesma
The staff is very friendly , Karla went out of her way to help me understand the rewards system
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November 2023 by Ramon Ley
Great staff, the lady is funny and outgoing and store is clean with lots of good foods
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October 2023 by Paul Laird
Ruth, Violeta, Stacie, and the rest of the crew at this 7-11 are the best! Super friendly and very helpful. This is my go-to spot in RB.
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October 2023 by Curtis Ingersoll
Come here almost daily. Staff is great
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October 2023 by Mr. Hollywood
Clean station and friendly staff
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September 2023 by Creme De La Creme !
Nicole is super kind & helpful. AMAZING customer service!
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May 2023 by Amy Robinson
The team here is SO friendly and the store is super clean - always love coming in!
