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September 2025 by Corl king
A close acquaintance had a unit with this facility. The unit had a leaked that was not reported to my acquaintance and lost a lot of their items due to the damage from this leak that was not reported. This resulted in several thousands of dollars lost to my friend. When he asked them about it, the facility denied they had done anything wrong. This is not how you treat a clients whether short or long term. What was done was wrong and resulted in hardship. Please be careful and aware of where you store your items. Especially if you have very important items. This would not be the place.
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September 2025 by Scott Cooper
Absolutely awful, ruined a ton of my items when they had a roof leak and fought me every step of the way, lost a ton of money in assets
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September 2025 by Nichole Poniewaz
A friend of mine used this storage company and while their stuff was there, a lot of it got damaged and destroyed in an on going water leak. This company said nothing to them about it so they had to fight these guys in court. Just a warning!!! If you want your stuff destroyed in a water leak they are doing nothing about and will fight you to ignore blame, go for it!
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October 2023 by Ellen Klein
This place is excellent with friendly and helpful staff. They have some of the fairest prices for storage in San Diego, different size options. There are port a potties here but they're extremely clean. The only downside is that it's not climate controlled so the top floors can be a little hot sometimes. There is an elevator for moving items but it's not accessible for people. There are only 3 stories so it isn't terribly inconvenient.
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June 2023 by Jackee Bell
My personal experience has been great! My storage unit is affordable, clean, and easy to get to within the buildings.
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April 2023 by Quinton Calhoun
**** DO NOT USE RAT INFESTED********* DO NOT USE RAT INFESTED*****Whatever you do don’t use this place at all ! They push the insurance off on you then once you need it they take forever and a day to get you your money I submitted my paperwork 2 months ago and here I am still waiting to receive payment.#RATINFESTED.**** DO NOT USE RAT INFESTED********* DO NOT USE RAT INFESTED********* DO NOT USE RAT INFESTED********* DO NOT USE RAT INFESTED*****
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November 2022 by Ruth P.
This place is an absolute s*** hole there's rat s*** everywhere black mold the manager is an absolute a****** all of the belongings I purchased at an auction for treasures storage treasures for pretty much ruined by the fecal matter of the rats I was later lock my keys and my car could not get out of the premises even though the manager lives on site so I had to leave my packed truck truck trailer and car behind when I got to the facility the next day everything has been ransacked pillage been stolen they close at 6 o'clock but of course the manager had chosen to close that Day early so he wouldn't have to deal with my questions on wanting to see the camera that was pointing at my trailer packed with covered with a tarp of my belongings that I had just purchased from an option. Every resident I spoke to you there says they're absolutely miserable and that the place is it absolute s*** hole but it's really cheap so if you're a Tweaker who need to get your s*** into a room quickly for cheap they're your place but there's no customer service no respect and the place is a s*** hole and rats will eat and piss in ur stuff and on it. There's another similar review to mine I should've listened to her. My boyfriend has no had to go to the hospital, because of black mold, spores Asbestos in his lungs.
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September 2022 by Jay Noell
Had a good experience with this facility. Pricing is really good. Staff is nice and accommodating, and explained the process/rules up front. Would recommend.
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June 2022 by Amy D.
BEWARE * I've never left a bad review before, but I truly feel this is my duty as a consumer that has had a disgustingly awful experience with this business that I need to warn others DO NOT RENT HERE. I had just come back from living in another state and needed to rent a unit. Unfortunately I fell for the cheaper rates, after comparing prices in the area, and there were no terrible reviews, so I figured I would move forward with them. After over a year of my items being in storage, I was finally back in my own space and excited to remove my items from the storage unit. As soon as the door opened, I was horrified. There had been a VERY bad leak in the ceiling (wooden ceiling) that caused all of my items to be damaged, and beyond that- and definitely more disturbingly- there were rodent droppings EVERYWHERE. On my boxes, all over the floor, they had crawled into my belongings and left feces, I mean- it was REALLY BAD. I immediately contacted the front desk and asked them to come to the unit- and this guy just acted like, "Well, fill out the paperwork." No empathy or apology on behalf of the company (not that it was his fault, but at least say something on behalf of the company you work for! Do you not get any training??! Or even know how to be a decent human being?), no kindness, NOTHING. Just a very curt, "Fill out the paperwork." This wasn't just a few items being ruined- this was EVERYTHING. And all of the sentimental items like the box of photographs of my deceased parents & relatives, all with rat crap on them. I took pictures and then had to come back the next morning with a friend- basically in a HazMat suit- to empty the unit and throw it all in the dumpster outside. Can you imagine digging through all of your belongings and having to throw it all away? Knowing that it was because this business does not take proper measures with their rodent control, and well maintain their roof? It was disgusting to see. I didn't run into any of the other people there with units, even on my floor, to ask what their units look like - but I will share pics...if mine was THIS Bad, I can only imagine. And the WORST part is, their service. From day 1 - when I moved my belongings into the unit- the Manager Shane was very rude to me. I had my reservations in that moment, but the moving truck was already pulled up with my moving cube, like I said I had done my research and reserved the space with this one already, in hindsight I should have listened to my gut. Anyway, it's just me (a 4' tall gal) and he gives me a unit on the 2nd floor of a building, and wouldn't allow me to have the cube near the building. Which was ridiculous. So if that was all I had to deal with, though, I would not be here writing this review. I took all of the pictures, I wrote up my claim very meticulously, I submitted it within 30 days' time. After I sent the email, I called the office to make sure they received it and ask about next steps. The Manager Shawn answered, and again - WORST customer service. Not even a 'Sorry this happened.' or ANYTHING. Just, "Yup, we got it." and then he's ready to hang up. And I was being patient and kind. Wow. I actually said to hem "Wow, I cried all night the day I opened that unit and saw all of my life's belongings ruined. Then I cried all over again having to pick my belongings out of rat crap and throw it all in the garbage. I paid money EVERY MONTH - NEVER LATE- for you guys to keep my items safe, which obviously DID NOT HAPPEN, and you can't even muster a kind word or say 'have a nice day'?" Seriously, guys, this place is so beyond a poor excuse for a business. So after that, noone answers me back for a month! After an entire month of noone responding, this woman 'supposedly' from Corporate that gives me a gmail email address and a personal cell phone # says that she will handle my claim. It is now over 4 months later and my claim has not been resolved. Well, if you made it to the end, my apologies f
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May 2022 by ryan meyer
Aardvark storage is right off of the I-15 and aero drive on Murray canyon road. Very convenient to Central San Diego and you won't find a place in San Diego where you can get a better deal for the square footage you get for your unit. Then here. It's a little rundown and not as nice as other storage units, but the staff is friendly. The place is clean and it has a locked gate with security cameras.
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May 2022 by Jim Taylor
very nice storage facility the people that work there are nice and helpful too.
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April 2022 by Robyn Ramsey
This place is awesome! They do not have openings very often so when they do, jump on it. The facility is clean and secure. The rent here is almost half what I was paying at the storage facility down the road from here. The office guys were polite and the gate hours are generous. Highly recommended. ♡
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January 2022 by Jacob Santos
Older facility. Invariably everytime we need to use our storage, the elevator does not work.
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December 2021 by A G P.
Old man was rude required a face mask even though I'm vaccinated which it's not mandated in San Diego and wouldn't give me a special because 20 years ago I had a Storage There once
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October 2021 by Tony C.
Cheapest storage I found 5x5 for $60 buck a month $12 for insurance and your set People are friendly and made me feel like I was joining a family. Just so you understand I was paying $125.88 a month and when I hit a year they raised the price by $30 more bucks . Well I barely could afford what I was paying , so $30 more just out of my budget. $60 plus $12 equals $72 a month. Awsome
