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February 2024 by Marcelo Bermann
such unacceptable service! wait on the phone and get told to lv a msg that will be returned at the end of the day! after decades of loyal membership!
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January 2024 by Jas Gaxiola
Helpful and nice staff
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January 2024 by Ivonne Correa
Terrible service ever !!!! Went to this office today for the first time and never again !!!! The line was long, once you get to the front desk the young lady decides if your issue could be dealt with her quickly or not. In every other AAA office the person in the front desk only channels people to insurance or DMV !!!! But in this office is not like that SHE HAS TO DEAL W EVERYONE’S NEEDS so I could not get help w a DMV issue because she decided I had to wait 30 Days for my car registration copy that I needed w out even asking me for my name or checking in The computer.Lazy and NO problem solving skills LACK OF SERVICE !!!!!!!!!!! Waist of time
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December 2023 by Rose C.
Worst AAA office ever. I went in there thinking I was going in for a quick Christmas gift. It literally took me 15 minutes to get my husband a FasTrak. I was the first and only one there at the time. I believe another customer was being helped at the time of my sight. I saw two employees taking, as it was getting busier and busier. I went to check to see how long it takes but she said someone had my name. So, I was pleased. Little did I know that it would be another 10 minutes to look for it. Wow!!! You would think they had it in a known place. Not have to go looking all over for it. Last issue the.... Just placed it on his desk??? Far enough that I literally had to reach for my change, receipt, and FasTrak. So rude. Don't go there if you're in a rush. Definitely best job ever.
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November 2023 by James Petrone
Very rude dmv teller!!!Was waiting in line a person walked in and skipped in front 3 people..including myself!!!Very unprofessional!!!!
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October 2023 by Andrew Wozniak
My insurance renewal came up and my rate is 40% higher than last year, I called to inquire and was told nothing has changed on my driving record but the reason for the rate increase is that "the cost to repair cars and the cost of medical bills has increased". I could understand a slight increase with that as the excuse but 40% is just plain greed.
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October 2023 by Donna Newbold
Much easier going to AAA instead of the DMV for auto registrations and Title changes, etc.
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September 2023 by Aaron Stroud
Outstanding service. I waited a little while for my notary needs and Araceli waived my fee. Staff were very helpful and accommodating to everyone waiting for their needs.
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September 2023 by LeeAnn Heck
Lisa Olson, travel agentShe is patient and diligent my long review is on YELP. She has made an amazing effort to make my 1st cruise and my getting to check off having visited 50 states with her expertise in putting together my cruise to Alaska. She's above and beyond the best. Patient, pleasant, knowledgeable, she puts a lot of work into your travel needs as if she was going on your trip and in a sense she is because she's there to assist every step of the way to make your travels care free!
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May 2023 by Maria T.
The tow truck guy seen my car, told me he needed to take pictures and afterwards he said no and drove off. The dispatcher also didn't know what I was talking about. If it was up to me, I wouldn't give any stars
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April 2023 by Tish Marz
Young man with long blond hair was very professional yet sweet. He was helpful and explained process of new ownership of car and I'll be getting new pink slip for my new car. He removed old license plate and installed my personalized plate on my car. He was quick, precise and well informed about his job . Thank you young man with long blond hairAt the 4973 Clairmont dr.Auto insurance. I wish had remembered your name.99 mercedes convertible, black, Lic plt. GOMITZIEThank youTish Martinez
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April 2023 by Brian Pang
Fast friendly service for my auto registration. I was in and out in less than 5 minutes.
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April 2023 by Mary Engles
Prompt & efficient when not crowded. Sometimes a wait.
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November 2022 by Sam Orchid
Got me in and out real soonBetter and faster than the DMV
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November 2022 by Sheryl D.
Very nice personnel at this location! The DMV system was down (not their fault) and my business was DMV related.... waited for about 45mins and when it came back up they got me hooked up and out of there in not time flat!
