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November 2023 by Simone A.
Derek was insanely helpful. That's the reason I go to Ace Hardware. He walked me through all the specifics with the problem I was having with my project and it turns out I could actually do the whole thing with parts I had at home, but when he realized that he was still super helpful, and gave me a bunch of advice.
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November 2023 by brandon nakano
I go here a lot for company purchases, The staff are always so helpful, especially the Manager Brian ! Recommended for all your needs
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November 2023 by Gregory Hurst
Great customer service by Chris. Excellent hardware choices.
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November 2023 by JAMES WILSON
I Love ace hardware very friendly staff they do need a ace hardware in El cajon remember the song you have to have a ace in the whole well trust me we need a ace hardware in El cajon I know there's home Depot Walmart but ace hardware isn't home Depot yes it's a hardware store like home Depot but they are not the same home Depot don't have some of the things ace hardware has and ace hardware don't have some of the things home Depot has I'm sure ace hardware can get what you want and you don't see people standing outside of ace hardware trying to find work why cause that's home Depot not ace hardware why do people go to home Depot standing outside trying to get work cause they can't handle a real job they just want something for the day not tomorrow if they wanted a full time job they'd go apply for a job I'm just saying you don't see that at ace hardware they would go outside and say you need to get away from the property home Depot they don't care about customers home Depot has people to help people do stuff
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November 2023 by John Brainard
The staff was very helpful in helping me find what I needed I was in and out of their very quickly I couldn't be happier.
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October 2023 by Joe B.
Great service, clean and well stocked, very convenient for those who live in downtown, variety of merchandise. A lil on the pricey side, but what isn't nowadays ! I found that I was looking for !
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October 2023 by Tiffany P.
I didn't even know this location existed until I ordered paint online through Benjamin Moore's website. I had a couple of supply issues through the manufacturer's website, but Derek at this Ace Hardware was truly an Ace! He called BM and another Ace Hardware store to get what I needed right away. Thank you Derek for the fantastic service!
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October 2023 by Sally Gavin
They have everything in the world you might, and more. Customer service is kindly helpful. It's not just hardware; they have fun gifts, household appliances, and so many choices of quality brands.
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September 2023 by Brooke A.
Brian, my hero! Ace is so lucky to have such a kind, above and beyond employee. He was so helpful. Thank you Brian!Many thanks- Boston Brooke
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September 2023 by Josh May
This is hands-down the best store experience I have ever had. The first time I went in, there was an insanely helpful manager in the back who already knew exactly what I needed and guided me straight to it. The next time I was there, Louis helped me find exactly what I was looking for right away.
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August 2023 by Una Nelson-White
Always happy with customer service. They are always waiting to help you when you walk in the door and they take you straight to what you need.
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August 2023 by Matthew Motyl
A nice place with the Downtown area with helpful and friendly customer service!
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June 2023 by Elaine Castillo
The downtown San Diego Ace hardware I don't deserve bigger than one down Hillcrest ticket to go to the basement to look at the product.I'm going to keep going to the one downtown.I got a new heavy duty shopping cart for my laundry and my shopping even offer assembly for you and charge $10.00
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June 2023 by Lisa “Leace” Taylor
I love all the dogs that get their pics taken for the poster boards! Staff is always waiting in front to greet me and do my shopping for me.
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June 2023 by Kenneth Washington (Kenny)
Elder lady at this ace is very rude and unfriendly, refuse to answer any questions or wait on me because she said she was with contract customer and it would take her 10 minutes and I was the only other person in line with 1 item, if she can answer phone and questions for phone customer, why couldn't she just ring up 1 item, if she's that rude she should not be working customer service I'm very afended by her action, my company ars by lot's of merchandise when needed in a hurry or in area but Never again and I will tell my company also!
