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December 2023 by Wayne Little
Setting the scene: Starter goes out on my truck and I’m 108 miles away from my mechanic. Take it to the local shop and price seemed high. Enter, stage left, right on que, Ashley. Obviously cast for her patience, smarts and determination to figure out what the heck I am talking about, she plays her role flawlessly; customer service at Advance Auto / Angel in disguise. This heroine managed to help me find the right part, get an additional discount by buying it online, and when it didn’t show properly on her system, made it happen anyway… a miracle. Needless to say, rave reviews. See her before she becomes a huge star!
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November 2023 by Clarice Barker
Steve was exceptionally helpful. When I could not get my car fob battery to lock into position, he added a wedge to keep it in place, which made it possible for me to start my car.I am very grateful.
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November 2023 by Mr. G
Roxana was very helpful to me at the store. She had excellent customer service, vibrant energy and enthusiasm and was also very knowledgeable about the products when I inquired. She also recommended some great restaurants and stores in the area to check out since I'm fairly new to the area. She represents the spirit and professionalism of Advance Auto well!
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November 2023 by Wayne Cancryn
Roxana was extremely helpful, courteous and friendly taking the time to ensure that we got the correct parts and showing us the advantages of using the Advance Auto app. Her help was greatly appreciated.
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September 2023 by Gary J
My service representative was name Roxana. She provided excellent service. Please recognize my post with her and other costumers. Thank you! She went above and beyond in assisting me
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September 2023 by Diana Sanchez
Ana had a great customer service and did a great job helping us install our car battery !
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September 2023 by Vine & Branch Bridal
Thanks Ana for the amazing customer service. She even put my windshield wipers on for me. She was fast and efficient. Much love!
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September 2023 by John Martin
Great service. Had to replace my window regulator motor tonight when my passenger window dropped into the door. Couldn’t park on the street with an open window! Walked in and was able to have your helpful team pull the part I needed off the shelf! I was able to borrow a couple tools I needed as well to finish my project.Thanks again. Happy to be back on the road due to the great professional service!Only complaint is the parking lot lights did not come on :D
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September 2023 by intrazel
Sam was very helpful, the rewards program is better than Autozone, the shelves are always stocked, what more could you ask for in a Auto Parts store? Best parts store chain in San Diego, no question.
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September 2023 by Vinh Nguyen
I recently had my car battery replaced at Advance Auto Parts, and I can’t say enough about the exceptional service I received. The staff was incredibly helpful and enthusiastic, making the entire process smooth and worry-free. If you’re in need of automotive parts or services, I highly recommend Auto Parts. Their dedication to customer satisfaction is truly commendable!
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September 2023 by Michael Thomas
Great service from Ana, Roxana and Sam. Super helpful and super customer oriented. Completely recommend coming here. I needed a light and as soon as I walked in I was greeted. Spoke to Ana about a light I needed and she helped me find it and they all instructed me how to install it. Super helpful.
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September 2023 by jason bullock
Roxana greeted me when I entered advanced auto. She assisted me in finding the items that I needed. She was quite helpful. I would recommend advanced auto and Roxana to anyone seeking auto parts and accessories.
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September 2023 by Brooke Betterton
Anna was such an amazing help! I needed assistance with my brake light. Anna took her time to help me find the right part - even walked me through the installation! Highly recommend!
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May 2023 by Richard Montesano
The best well-stocked auto parts store on the planet Earth @ 3550 El cajon boulevard, San Diego California 92104 Advance Auto!!! See my friend Mario so friendly.
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April 2023 by baby jmom
JD was a very big help I came in this store looking for a battery charger not only did he show me which one would work best for me but he went out of his way to show me how to use it as well! Thank you so much very much appreciated. ?
