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December 2023 by Erin Fujioka
My battery died across the street while getting gas with 30 minutes to spare to grab a kid from schoolPatrick was beyond fantastic, helpful, knowledgeable, professional and leapt into action to change my battery and get me on my way to get my nephew in time. 10/10 would recommend their service and him specifically.
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November 2023 by Shelby Morris
Tran was a wonderful store associate. He was so kind and sweet! We are grateful for this new store location by sprouts easy way to do two things in an afternoon! They also do free brake inspection and also, help with loaner tools if you do not have a set! Always helping with the right cost and making sure you’re getting the best product for your money! God bless this advance! Made a rainy day so bright!
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November 2023 by christina bonaduce
Tran was super helpful! He changed my headlight for me and helped me find what one I needed. Made it super quick and painless.
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November 2023 by Heather Sander-Heinz
I walked in expecting Pep Boys and discovered that it was now an Advance Auto Parts store.Mr. Hoan was very helpful and got me not only a new battery but he also installed the new battery for me right away on the premise.I will definitely return to this store for my automotive needs in the future.⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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November 2023 by Cameron Marshall
Looked at 4 different stores before I called Hoan Tran at the Genesee location his initial find did not pull up the part I needed but he went one step further and found what I needed. Needless to say I got my part was able to put it on and made it to work the next day without any problems. Mr Tran says he is going to get his own store to manage and I don't think there is a better or more qualified person for the position.
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November 2023 by Milton Frogge
I went to advance Auto parts for a car battery. The free installation of battery was the reason to purchase at Advance Auto parts. The employee was Tran Hoan ,he did a great job installing the car battery. I will come back again to this store. Tran Hoan is a great employee and will be a rising star for Advance Auto parts Company. This was A+++ customer service. Great Thanks
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November 2023 by lisa thomaszeck
We wanted a Diehard battery for our car. I called to ask if they had one for our car make/model. I talked with Hoan Tran. He said that they did. We got there and he had it on the counter waiting for us. Hoan was very friendly and answered all of our questions. He put the battery in and we were on our way within 20 minutes or so. He made the whole experience so simple! We will definitely be back if we need anything else for our car!
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November 2023 by Jyliah Stockton
Had an amazing experience! Patrick helped me quick and efficiently. Definitely recommend this advance over the competitors. Better quality and longevity in products.
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October 2023 by Dulce_ M.
My husband and I were here today looking for wipers on my Toyota hatchback. We don't know the size and the employee named Tran helped us find the correct one. First he offered to measure and once we found out the size he again asked if we need assistance to install the wipers. Step by step he showed us how to install. The fact that from the first encounter he was very pleasant about it, he seemed to enjoy and love what he's doing. You don't find that a lot nowadays. So Tran, thank you for going above and beyond your job today. We appreciate your kind and helpful attitude. Highly recommend this auto parts store and will certainly return to do business again related to auto parts. P.S. This store will not try to sell and force you to purchase unnecessary parts, your choice alone and for that they deserve 5 stars on top of great customer service.
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September 2023 by Nele Berner
Haan went above and beyond to give us amazing service. Not only did he help us with our battery replacement, he also pointed out another easy fix that would keep our truck running smoothly. He also provided gloves, & backup power supply for the computer so it never lost power during the switch out. All this with a broken collar bone. A++
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September 2023 by Cassidy Bates
The staff was so friendly and helpful here! Tran especially. He helped me pick out the right headlight for my car and went above and beyond to help me install it. Would recommend this location!
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August 2023 by Denice F.
Both my headlights went out on my 1992 Acura Legend. The mechanic I usually go to said that it was highly unlikely that the problem was simply that both bulbs burned out. He wanted me to leave my car with him for a few days. I decided I would go to Advanced Auto Parts and see if they could sell me the 2 new bulbs. Not only did they have the 2 bulbs for my old car but Tran, the salesman, went out to my car in the parking lot and installed them, for no charge. Advance Auto Parts & Tran saved me a ton of money and the hassle of having my mechanic fix it.
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August 2023 by Jack G.
Such a helpful, knowledgeable, and friendly Team member Tran. He made sure I was completely taken care of, answered my questions, and had me glad to have made this my choice for my Truck parts. I'll be back! Thanks Tran!
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July 2023 by Melissa N.
Tony at the register was extremely helpful! Came out, measured my battery, and made sure they had it... then they had someone install it no charge!!!! He was nice and told me what he was doing Awesome customer service Patrick and Tony. Thank you for such an amazing job. 1130 7/26/23
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July 2023 by Toni Gladstone
These guys go the extra mile to help u find what u need even if they don’t have it!