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December 2023 by Megan M
5 stars compared to the terrible care I got at the actual doctors office! They got me in in a timely manner and were very helpful and able to actually give me the tests, treatment, and care I needed! This will definitely be my go-to Urgent Care from here on out! Thank you AFC!
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December 2023 by sarah burks
Came to afc urgent care on Sunday with a cough and complaining that something was going on with my ears and I could not hear very well cause my ears were blocked. The doctor checked my ears and said everything looked fine. Fast forward two days later and my ears are in EXTREME pain so I went to a different urgent care. The doctor took one look in my ears and said he couldn’t even see my eardrums because I had so much wax built up. Once he cleaned them out he took a look and said my eardrum is on the verge of rupturing because it is so irritated and swollen. I told him that the doctor at afc urgent care checked my ears and said everything looked absolutely fine and he was in disbelief because he said there is no one they could have even seen my eardrums! Glad I got a second opinion and it did not rupture but I am so sick of incompetent doctors who don’t take the time to do their jobs!!!!
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November 2023 by Darby McCluskey
This is the best urgent care. It’s clean, the staff is nice and respectful. The providers are helpful and kind. Wait times are to be expected but not that bad.
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September 2023 by Laura Crossley
I walked in here on a Sunday night during a holiday weekend when most other urgent care centers were closed. I'd sliced my finger in the kitchen and needed a few stitches.I waited about an hour before my vitals were taken and then I had to wait a while once I was in a room. I think this is just how it goes with urgent care centers. If I was actively bleeding, I probably would've gone to the ER instead.I'm giving them five stars because the employees were all wonderful. Zarah took my vitals and NP Love did my stitches. They were both reassuring and calming. The guy that cleaned my wound and helped wrap it up at the end was also nice and made sure to check in on me, offered me water, etc... I hope I don't have to go to urgent care again soon, but if I do I'll absolutely come back here.
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September 2023 by Amy Ponder
AFC Urgent Care is a place I always go to. They are a friendly and helpful staff while being knowledgeable and professional. It’s always clean and the location is convenient with a pharmacy right next door where they fax over your prescription for you so you do not wait as long. I give it a 10+!
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August 2023 by Carla White
I don’t understand these low reviews. Of course there is going to be a wait if you go when a bunch of other people are there. Once seen, the staff is excellent. They are helpful, friendly, caring and knowledgeable. I wouldn’t go anywhere else.
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August 2023 by B. Young
recently went here with a respiratory infection, couldn't speak at all for days. i was seen by Dr Charles Brown he told me he would give me a note for work but the reception didn't include that in all the paperwork they gave me when I left. they called me 4 days later with test results so I asked about the work note and the woman who called me told me very rudely there's nothing they can do and I should've called them the same day. which I told her I didn't have a voice how could I call if I can't speak and she said there's nothing she could do and theres no one else i can speak to. i know thats a straight up lie. theres always a supervisor. that is awful service for patients. it's the providers job to make sure we have what we need when we leave. also, not hard to type up a new note with the dates on it it's not like I'm asking for a new diagnosis. this is bare minimum logic here.
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July 2023 by Zach Beckman
I had terrible service from "Dr." Stu. Came in with hair falling off my body, and Stu said it was normal and not urgent. So I went to my primary care and it turned out I had a kidney problem! Dr. Stu is a terrible doctor who is so ineffective at diagnosing patients he misdiagnoses common problems as nothing at all. I would recommend getting a second opinion if you are checked out by one "Dr." Stu! I do not believe he is a real doctor but rather a physician's assistant who masquerades as a doctor. A terrible human, pathological liar, and worse doctor! It's possible his intense old age may have caused the misdiagnosis, but that is no reason to have such unpleasant, unprofessional, and RUDE bedside manners.The vagrants at the beach could give more effective medical advice than Dr. Stu! They would be more compassionate and intelligent as well. Thus, I recommend seeing the vagrants at Mission over one "Dr." Stu!
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July 2023 by Bri Centineo
Really unimpressed with the lack of professionalism here. I came in for an X-ray where the doc saw something of concern and sent off to a radiologist. He said they’d give me a call in 2-3 business days. I followed up 3 times only to never get a call back and even 2 months later, I have not received a returned phone call or my results. Yet, I get a bill in the mail today. What a joke. I understand the industry is understaffed and truly am appreciative to our medical professionals, but this is unacceptable and you just need to do better.
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July 2023 by John C
We came in a few minutes before 8pm, after work, the staff got us in to see the doctor within minutes. The doctor was knowledgable, helpful, friendly and took care of an infection that had been getting worse over a three week period and needed urgent medical attention. Great job
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May 2023 by That1RADguy
Very kind and took great care of my daughter. The staff all had a great attitude and our care provider did a great job answering her questions and making her feel comfortable during the examination.
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May 2023 by Fiery Irish Sparkle
I walked in and wrote on paper that I am Deaf. The receptionist was very open to communicating with me by writing notes. The person Zarah, who took my vitals, was really nice and gentle. Writing down on paper as well. Dr. Breisch was understanding when I asked him to talk to my phone for SPEECH to TEXT. He spoke slowly carefully to my phone, and it translated just fine. He asked questions and waited patiently while I jotted down my answers.I appreciate their patience and kindness. I was in and out in an hour. Highly recommended.
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May 2023 by Catia Keck
This was my first and last time using this clinic's service AFC Urgent Care in Clairemont. It's April 2023, CDC, State of California, and government websites specifically report that masks are no longer mandated, and all hospitals across California no longer require masks. But this clinic is mandating the use of and refusing care to patients who choose not to wear a mask. I crossed the street and for the same consultation price I got quick service without the mandatory use of a mask.
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May 2023 by Christina F.
Do not go here. I registered online. Was told the wait time was an hour upon arrival. I waited an hour and told it was another 45 minutes. Meanwhile, two people came in after me and were seen.
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April 2023 by Ayreona B.
I've been here twice for my 1 year old and myself! The staff is incredible! Super helpful and thorough which I appreciate as being a young first time. Both doctors Brown and Thakkar were AMAZING and quick! MA Yas was super funny and personable as well as crystal and Nia who got me through the initial work up! I'm only coming here from now on!
