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November 2022 by Laura Migals
Extremely racist. I went there with my African husband and we were treated like garbage. Avoid at all costs.
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September 2022 by shanda e.
We ultimately ended up not needing a large van for our trip. However, I felt compelled to write a review about the experience we had with this company. So take my feedback for what it is worth. The entire back-and-forth communication was exceptional. Customer service was prompt and friendly. They provided lots of information, went above and beyond to accommodate our specific needs, and offered a great quote. I will definitely be giving them a call for our next adventure.
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September 2022 by Shanda W.
We ultimately ended up not needing a large van for our trip. However, I felt compelled to write a review about the experience we had with this company. So take my feedback for what it is worth.The entire back-and-forth communication was exceptional. Customer service was prompt and friendly. They provided lots of information, went above and beyond to accommodate our specific needs, and offered a great quote. I will definitely be giving them a call for our next adventure.
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April 2022 by Juan F.
CANNOT RECOMMEND - EVEN AS A LAST RESORT! We had a long awaited trip and rental car planned, and the rental cancelled at the very last minute. So, on the Friday my family of 6 was set for a Road Trip this was the only place we could find with a 7 passenger van. First off - they were 35% MORE EXPENSIVE than any other rental agency quote. The reservation that fell through was for $800, and Enterprise quoted $1,200 for 10 days - but didn't have a van. So, this place charged $1,700 for 10 days, unlimited miles. First off - the major rental agencies will rent a new car in great condition. Not CAR RENTAL HELP CENTER: -2017 Dodge Caravan. (FIVE YEARS OLD - no bluetooth, no navigation.) -Interior had trash in all the pockets, and a dirty fork under one of the seats. Disgusting. -112,000 miles on the odometer -No Car Registration in the vehicle. -Left front passenger tire completely worn out - suffered a tread separation the second night out - If it had been a blow out, we would have been killed. (Van was out of service for a day and a half because there are no tire shops on Sundays. State Trooper told us the tire was illegal, and it was illegal to drive without a registration.) -Missing exterior trim pieces. -Body Damage. -Seats worn. Arm rest had a divot from 112,000 miles of someone resting their arm. -Front Passenger door would not seal correction - constant wind noise -Check Engine Light came on 100 miles out of town. When I turned in the car, the attendant could not care less about the fact the car was out of service for a day and a half, that they had sent it out with an tire that was illegal. He was more concerned with getting the car out to the next renter, as he had called the day before to see if I could turn the car in early for another renter. So, we won't be back, and my opinion is that if you value your life and that of your family if this is your last resort, make sure you check the car, and the condition of the tires.
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March 2021 by Tyler Sipler
Had a very pleasant experience renting a van from this company. I felt everything was fair priced, and the service was very accommodating. Owner went out of his way to make sure I was happy with everything.
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March 2020 by Jesse Price
We have rented from All Star Rent a Van several times for out work trips. And we are always so impressed with their services, and no one beats their prices. Highly recommend them!
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February 2020 by jenna sampino
We always use all star for our business tours in Temecula. Mike is always so accommodating and generous! The vans are always clean and well serviced which I really appreciate . Check them out you won’t be disappointed
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February 2020 by Alyssa Kirastoulis
We use All Star Rent A Van every few months for our group trips and the vans are always immaculate! The staff is very kind and accommodating to our needs every time.
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February 2020 by Rebeca Malvido
I got a new latest Transit model. Mike the owner is great and has great customer service. He went out of his way for our reservation. I strongly recommend renting from All Star Rent a Van best rates and best service in San Diego.
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February 2020 by Isai Garcia
I rented a van from these wonderful people and was greeted with the upmost respect which made my experience great, they didn’t hesitate in giving me the van and I was in and out fairly quick, thank you so much!
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February 2020 by Brittney D.
Rented a few times from them, always get the best service. Very pleased. I will be returning again!
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February 2020 by Rebe M.
I rented a Van from All Star Rent a Van to visit Valle de Guadalupe in mexico. I received a clean Van I was very happy with the service and will definitely rent from them again. Great option to travel to mexico.
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February 2020 by András Roder
I was happy with my rental experience. They provided a clean, reliable passenger van at good rate. No hidden fees or last minute surprises. The pick-up and return process was smooth and pretty efficient compared to rental car services. Highly recommend.
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February 2020 by Mélisse Riahi
I really value companies whom put customer service at the forefront of their company values and I love this place for it.
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January 2020 by kenneth white
I had a horrible experience, the van battery died, there wasn't no personal present when returning the van, the radio wasn't working, & I was over charged for insurance policy, customer service isn't about the customer its about pushing their weight around and telling the customer (myself) that they can do whatever, they want,
