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January 2024 by William Moreland
Was told I would receive my door code and did not. They were closed on the weekend when I went to deliver the rest of my items so I called the 1-800#. The "service tech" on the phone told me the door code should match my gate code, which it didn't. Once she realized that she couldn't help (that being her only attempt) she told me to please hold and forwarded me to an auto dialer. It told me to enter my number and they'll call me back, which never happened! This was a long weekend and I expected to complete my move and couldn't. I'd used Life Storage for 5 years while I was stationed in Virginia with no problem so this is a localized issue. But if a portion of my items hadn't been already stored I'd be asking for my money back and choosing another location.
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January 2024 by King Vinny
Staff was helpful and I was able to rent a storage unit quite swiftly. Would recommend.
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January 2024 by Mrmja23
The staff is excellent. Great customer service. Daisy is awesome and was a great help.
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December 2023 by Fred Siegel
I rent a parking space it’s a bit expensive, so make sure you sign up online to take advantage of the online discount- it will save you hundreds of dollars in a short timePlace is clean and the staff is friendly. Other than the price I have no issues and would recommend
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December 2023 by Alma Aviles
My husband and I just got a little storage unit with Life Storage! Margarita was awesome, helpful & super patient with us.
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November 2023 by Sara Guerrero
The rental process was super easy and fast,and the storage unit we picked offered a phenomenal first month special wich made it very affordable, and staff has been really cool so far..def a super comfortable facility.??
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November 2023 by Dave Szymanski
Margarita was amazing & very pleasant to work with. She allowed us to feel comfortable in this change in our life.
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November 2023 by Ava S. Guerrero
All the girls are super kind and professional and always have positive energy thank you for everything!
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October 2023 by vianney alamilla
I’ve been looking for a storage unit for a bit now that accommodates my needs and after speaking to margarita on the phone she answered all my questions and concerns after reading a few of these reviews, I am looking forward to coming in next week and giving my services to life storage.
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October 2023 by Marcella Drullard
Reserved my unit online and secured it over the phone. I talked several different people in customer service, each one was super friendly and helpful.
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September 2023 by Joanne Gutierrez.
Super easy to book storage online. Units are clean and well kept.
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September 2023 by Alyssa Meyer
If you need a rental unit, look no further. Margarita is so amazing & helpful. I came in with questions & she had all the answers. You can tour a unit if need be. Good pricing & great customer service!
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September 2023 by maria sandoval
Thank you Margarita, for the best customer service. She helped me out with everything I needed.
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August 2023 by Jay A
This place use to be clean and safe but it is not anymore and I’m not surprised. Ever since Life storage took over security gates are always wide open at night, people go in and out without a security code, multiple brake-ins and place is dirty as hell. Clearly they don’t care anymore.
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July 2023 by Sasha V.
The owner of life storage . Big time crook. They break in to the storages every Saturday and Sunday night for the past months. I have contacted the news , made police reports , talked to the corporate offices and nothing has been done . They lie , they told me that the storage was under surveillance and it was gated . No sir-E the gate is broken and and cameras haven't worked in months they refuse to fix it cause another company is buying them out so in the mean time everyones storage is being broken into with open access to the public to come steal everyone's stuff without a care in the world. You mean to tell me your collecting money from various tenants and cant figure out how to get the surveillance cameras and gate fixed . I left a review with a video and pics on their facebook account and they deleted them and blocked me from my 2 accounts . This place is filthy . Im sure its an easy target due to the neglect from the employees Daisy all she does is yawn like she works so damn hard all she and the other employees sit on their fake asses and do absolutely nothing. Cant even do their minimum wage job properly its quite sad. Im sure its an inside job just too many red flags and not the only life storage with the same issue as i read in their fb when going through the comments.
