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January 2024 by Антон Костылев
Super Sloooow....
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January 2024 by Jenn Mat
Carla is the best! She worked so hard to help us transfer a number to our account, put a first responder discount in the account, and get an internet account set up. I would highly recommend working with her if you need to come to an AT&T store! So lovely!
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January 2024 by LUIS GONZALEZ
I am a prepaid client and I was making my payment and I felt belittled for that reason
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January 2024 by Lindsay Proctor
Went in today to inquire pricing to add my child to my plan and was blown away by Carla’s service. Ended up purchasing a new iPhone and she helped me with everything from screen protector to parental settings. She was very attentive and never once did she make me feel rushed for taking up so much of her time. Will be recommending this location to friends and family in the future .
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January 2024 by Erica Y
Customer service was great - Angel was awesome! He resolved all my issues, was kind, efficient, and I was able to leave the store with a new phone & satisfied. Highly recommend.
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December 2023 by Serena Gonzalez
Gigi was very helpful and patient working with our returns.
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December 2023 by mariel weber
Angel was a fantastic help today! He got me and my father set up with new Apple Watches seamlessly today!
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November 2023 by Sherman Haylock
My experience at the AT&T store was awesome. I went in with an issue and came out with my issue addressed and left with confidence. Yolanda welcomed me in and checked me into their system for assistance. Justin helped me above beyond my request. He was very professional, took his time and ensured I understood what he was saying. All reps/sales personnel needs his technique and costumer service abilities! He needs to be a manager if not have his own store. Thank you Yolanda and Justin.
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November 2023 by Saydee Maza (SayMaz)
I was personally helped by Richard as well as manager Dominic in a quick and timely manner. I had a bad situation with another AT&T rep (different location) and they were able to salvage my relationship with ATT and get me on a plan that was well explained and a lot cheaper! If I have any questions this will definitely be my center to go to. I know that there is sometimes a wait but with the help that I received I will definitely be worth waiting for as I will get the best assistance possible.Come here as they have the knowledge and commitment to their customers.
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November 2023 by Chris Jamison
The associate Justin was quick to help an attentive and transferred my number to a new account quickly. There was a slight technical issue with an esim not working properly at first, but the associates took care of the problem quickly.
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November 2023 by Peyton S.
I bought my phone there and the guy said if I ever had questions just come back. Today I had a question and decided to take him up on it. I got in and there were 4 employees and one guest total. I said I had a question and none of them would even look at my phone. They said that I had to go to an Apple Store. I said I understand it may be an apple question, but you are the "phone experts", and maybe you could help quick and they gave a flat no. One just started texting again when I was looking at him. Saturday November 4th, 1:15pm. I won't be back!
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October 2023 by Dexter M C
Gigi was the best in customer care. She helped us during a tough time and was a professional through and through. Answered all our questions and went over different options. She assisted with plans and was helpful with a smile. Need more employees like here and she needs a raise or paid leave / holiday. Will come back to this store. Thank you Gigi. -Dex
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October 2023 by Katherine Ramm
Julio help my husband and I so much..we are incredibly grateful for how much time he spent with us and explained what needed to be done to move my line from an existing plan to start a new plan with my husband.
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October 2023 by Candy Harris
This store was by far the best AT&T store I have been to yet! The employees were very attentive and friendly! They exceeded my expectations when it came to customer service and satisfaction! While purchasing a new iphone 15 the employee even found a way to lower my monthly bill payment! I was so thankful that I had someone who treated me like they would want to be treated! The dedication really shows in these employees and I appreciate all they did for me!
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October 2023 by Adrian Figueroa
If I could give more stars, I would.Carla is an exceptional agent who helped me resolve a unique and difficult case. I had been experiencing internet installation problems for a while, and I had tried several troubleshooting steps without success. However, Carla was able to identify a solution to the problem that worked. She did not give up when the initial troubleshooting steps did not work. She was patient, willing to answer my (admittedly frustrating) questions, provided additional information when needed, and demonstrated outstanding professionalism and expertise.The assistant manager, Cesar, was also helpful. He maintained a strong attitude and provided additional guidance and support. Without him, I would not have been able to push forward.I would highly recommend Carla to anyone who needs help. She is a valuable person with all the best qualities. I wish her all the luck - - she'll be the one to make it to the top.I will continue to make my business with this AT&T store and encourage others to do the same.
