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February 2024 by Lynn Levin
Augusto was AMAZING. I will only ask him for help. Pleasant, helpful and respectful. The best
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January 2024 by Felicitas D.
I came to the downtown Broadway Retail Store to change our service from my recently deceased husband's to my name. I had the misfortune to deal with the Assistant Store Manager Hanna Christlieb who did not answer any questions. The one question she did answer, she lied. She said our account was past due, but I found out that she took the money for February through March of 2024. This definitely was not past due. She also refused to tell me exactly what I was paying for. I spent close to two hours there and they took $241.00 from me and made me live a nightmare. I cannot believe how this company can continue in business with employees like Hanna Christlieb.
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January 2024 by Fida Qasem
The manager Augusto was super friendly and helped us solve a problem we had with Costco ATT. He is super patient and professional in what he does. All the answers were answered and they respected the price that had to be. If you want to hire a cell phone line or a new cell phone, I recommend this location. Everyone behaved wonderfully. 10/10
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January 2024 by Kj Booker
Just look for the girl with the BLUE hair... AWESOME assistant! (Forgot the girls name... but she REALLY knew her stuff!) She helped me with a very technical problem, that nobody seemed to be able to navigate.
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December 2023 by Hauke Reinhardt
AJ and Angelo were super helpful. Great customer service.
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December 2023 by bry b
The service here at the AT&T was outstanding. Augustine was very experienced in his craft. Great listener and very professional.
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December 2023 by Charity Bliss
AJ was super helpful getting my new iPhone set up and transferring everything over from my Samsung! ??
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December 2023 by Susan Grosekemper
Amazing fantastic Service from Augusto, customer scare could not help but Augusto made them do their job and help me he is so knowledgeable and was actually telling customer care what they actually could do when all they would do was refer me to the store thank goodness I came here.
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December 2023 by Mario Anguiano
Coming to AT&T aero drive was a total experience. They treated me like I have never had in another telephone company. They make you feel like family. The Manager named 'AGY' Augusto is a formidable person. God willing, many years of living and working for This enormous company that is AT&T, thank you very much for everything and for me it was like a party until a stick was thrown like that while singing and making everyone feel so pleasant. I have no words to show my gratitude. I can only say thank you very much for everything.
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December 2023 by Mallory Harper
Augusto was super helpful !
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December 2023 by Nicole Anez
Great experience thank you Augusto and Angelo
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December 2023 by Maya Bolle
AJ and Ron were awesome. So helpful and knowledgeable. Made my trade-in super fast and easy! Big thanks to them (:
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December 2023 by Liannies Maldonado
Excellent service AJ!
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November 2023 by Jon M.
Went in to upgrade phones and the sales representative added multiple services that were expressly declined totaling over $35 in additional monthly cost. Dishonest and predatory sales tactics.
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November 2023 by Daniel Medina
I went in today to upgrade my phone after years. I was immediately greeted by AJ with kindness and professionalism! He knew exactly what I needed and he even helped put my screen protector on my new iPhone. I was in and out very quickly and am pleased with the service I received. Great job AJ!!!
