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December 2023 by Robert Suarez
Me and my wife needed alot of help, these guys here were able to set us up fast and helped us understand technology even more. They made sure to see if we qualified for any discounts and were able to save us some money. Thank you nathaniel and estevan!
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November 2023 by Maureen
Estevan was very helpful. The experience was quick and painless. I got exactly the phone I wanted
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September 2023 by Duece Duece
The guys are amazing here, go here if you want great service! Estevan and nathaniel were the best
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September 2023 by John Lemon
Thank you. Estevan was the best he was super fast
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July 2023 by Wayne L.
I went to Balboa store to get help on replacing phone issues. The young gentleman by the name Nathaniel help me complete switching phone network service problems. He is very professional and kind. Earlier on the same day I went to the at&t Clairemont Mesa store trying to get their help, 6 employees showed unprofessional and did not know what were they doing.
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July 2023 by izz Spiller
Estevan is fast and knows alots about phones. Thank you
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May 2023 by danielle mehra
Thank you Nathaniel for all you help you were amazing with everything. I got a new phone you were so patient and knowledgeable.Thank Danielle
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May 2023 by Kourosh Soroushian
The sales person at this location practices very deceptive sales tactics. The monthly price I was *told* I would be charged was significantly higher for an installment plan, and unbeknownst to me they also charged me for insurance which I had never asked for. So instead of playing $10/month for a phone as I was told, I was being charged $34.50/month as a "discount" plan. How crazy is that???
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April 2023 by Cynthia Mah
Estevan is the best. Thank you for all you do , you were so patient.
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March 2023 by Chris Hughes
Person in the store wouldn’t even look at my phone to help me out. Said that it would take too long and there was too many customers waiting. What a joke. Told me to call the 1800 number for customer service. I already informed him I tried that and they told me to go in the store and talk to an employee in person.
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March 2023 by Kara Welker
If I could give zero stars I would. I haven’t experienced such horrible customer service maybe ever. I walked in needing some help and no one else was in there but I felt like I was interrupting the employees day. He seemed completely uninterested in helping me, annoyed by my questions, disrespectful, and rolling his eyes. No help was given and I really can not believe that this shop has an employee like this.
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February 2023 by Kay Walker
If I could give zero stars I would. I haven’t experienced such horrible customer service maybe ever. I walked in needing some help and no one else was in there but I felt like I was interrupting the employees day. He seemed completely uninterested in helping me, annoyed by my questions, disrespectful, and rolling his eyes. No help was given and I really can not believe that this shop has an employee like this.
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February 2023 by Tyler Humphrey
Came in for a transfer of liability/service, and was disappointed by the customer service. The person I spoke with was unapproachable and it seemed he was in a hurry to see me out.
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February 2023 by Marley og
Estevan is the best att represenative i have ever had at at&t this mam needs a raise asap
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February 2023 by Nick G.
Standing at the front door at 10:05, store is suppose to open at 10. Pull on the door handle, door is locked- the employee looks my way and says nothing and continues to go about his business. I stand there for a few minutes to give him a chance, I ask through the door if they're suppose to be open at 10, he replies "when I'm done I'll open the door" Customer service- non existent
