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February 2024 by Patricia T
I just wanted to give a shoutout to Naomi for being an awesome help while I was checking out with my Peak Antifreeze + Coolant. She was so patient with me and took the time to explain some services I was curious about.I will be coming back again because of your character and patience to help me out. Thanks a ton, Naomi!
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February 2024 by dht084
Horrible website, very hard to shop for a part and see if it's available in my local store. I go through this again and again with you guys, how ridiculous
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January 2024 by William Fregoso
I recently had the pleasure of receiving outstanding customer service from Nadia at AutoZone. We encountered an issue with a defective axle, and Nadia went above and beyond to assist us in processing an exchange. Her knowledge, professionalism, and dedication to ensuring customer satisfaction truly stood out. I highly appreciate the excellent service provided by Nadia and would recommend AutoZone to others based on this positive experience. Thank you, Nadia, for making our visit a great one!
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January 2024 by Meghan black
Thank you for my transmission Carol !?
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December 2023 by Tyler Jackson
Tool i borrowed worked as needed
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November 2023 by Ariel Porter
I came on saturday evening/night at around 7 pm due to unfortunately having my day set back due to needing a jumpstart on my car twice this day. even thought they closed at 8, I called with some questions and concerns and Alicia/Aleshia answered the phone. She was so knowledgeable on my issue and had amazing customer service, and I felt extremely taken care of and that she wanted to help me. as a woman myself, it also felt nice having a woman there and seeing representation at a local car shop in tierrasanta and actually being able to retain valuable information about my car from someone instead of them mansplaining it to me. she replaced my battery with quickness and provided me knowledge on all my options and also helped me be a little more cost efficient with my options. her swift/kind service is something of high standards, someone who caters themself to the customer experience and i highly would recommended her to anyone!
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October 2023 by Julia Wouk-Brown
This location is conveniently located off the 15 freeway in Tierrasanta. The service is prompt and efficient. I walked in today to purchase brake lights and to my surprise and delight, Nadia (employee) installed them for me right in the parking lot. I was very impressed with her customer service. Nadia went above and beyond. Because of her, I will be a repeat customer.
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September 2023 by Chris D.
Generally great customer service here when I need to come and get stuff for the cars. The last visit, Alyssa and Nadia, showed exemplary customer service. They both explained very well issues with car batteries, why it's good to have a battery install kit to avoid corrosion and overall battery maintenance. Alyssa also took the time in showing how to remove and replace the battery as well.
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September 2023 by Jerrell Moore
Alyssa was super friendly and helpful. Had a fairly large order and she helped me work through the best options. Very clear and helpful. Highly likely to shop here again. Prices are decent too. Thanks Alyssa for the help!
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July 2023 by Jocelyn Blake
Great customer service! Angel helped me change my break light. Very friendly and professional!
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July 2023 by Michael Diddock
I went to Autozone Tierrasanta with the intention of purchasing a wrench and a socket to use to install a new battery I had already purchased for my Jeep Wrangler. When I walked in the door, I was immediately greeted by a very friendly employee named Alyssa, who took me to the right place to see my tool options. However, when I explained to Alyssa that I only needed the wrench to install the new battery, she promptly volunteered to help me install it on the spot in the parking lot, without me needing to purchase the tool! I took her up on it, and about ten minutes later the job was done with absolutely no effort on my part. Alyssa did a fantastic job and did it with a high degree of professionalism, carrying on a friendly conversation with me while she was working. I could not have asked for a nicer Autozone experience, and will be sure to refer my friends to this store for all their automotive needs! Thank you again, Alyssa!!
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July 2023 by david saltzman
Great service as always. Thanks to Tony for helping me install new headlights!David
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June 2023 by T. Polite
It was one of those stressful days when everything seemed to go wrong, including my car battery dying. My funds were very, very limited; therefore, the unexpected occurrence of it dying was not in my financial line up as my rental payment was approaching. Thankfully, however, I was parked in the plaza near this particular Auto Zone and was assisted by Fernando. (I hope I remembered your name correctly...) He tested my battery and it was indeed - dead. I was crying inside but tried to keep my composure. He must have sensed my struggle without me saying and / or gesturing anything because he immediately offered help with pricing and installed it fast. I was back on the road in less than ten minutes. Fernando, thank you for adding light to my seemingly dark day. I am so grateful for your kindness and assistance as well as having an intuitive insight to help me get back on the road without adding further stress to my financial duress. I am grateful; thank You, Fernando. I appreciate the superb service.
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December 2022 by Skye Amaro
Carlos and store manager we’re super friendly and helpful. I just got off work w/ zero tools. They tested and helped me change battery in the dark just before closing and I was in and out within 15 mins. Best service! Just FYI batteries have gone way up in price but reasonable for the quality service and product. I also got credit for my old battery and they took it off my hands. Recommend 10/10
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December 2022 by Lorena V.
Amazing costumer service ! Thank you so much Carol for all the help ?
