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March 2024 by Megan Bowes
Rented from Avis in the Embassy Suites hotel in La Jolla, CA. My experience was very good. The car was ready and available at the scheduled time and the staff was friendly and helpful. I would definitely rent again from this Avis location.
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October 2023 by Lety
Booked a last minute rental and they were able to accommodate me with very short notice.Veronica was very quick and attentive, greatly appreciated the kind customer service. Highly recommend!
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August 2023 by GANESH BABU MUTHIAH
Cars are old and not maintained clean. Happened 2 times in a row
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August 2023 by Sean T.
The car was old and dirty inside out. I was told the car had a full tank but had 3/4 and i had to return full since i had already signed for it. Staff were nice and courteous but a beat up ford with 50k plus miles on it is not ideal especially when it has stains of god knows what inside.
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August 2023 by Henry Li
Veronica at the Embassy Suites Avis in La Jolla, CA provided me with exceptional customer service through my time in San Diego. She is one of the reasons I will stick with Avis.
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May 2023 by Lady J
Called in to get some answers about prices and Veronica was so rude and abrupt as if I was bothering her and forcing her to work. I will Not be renting from this place
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April 2023 by Liz Rose
I frequently rent vehicles from, and have recommended Avis, specificallye the La Jolla, CA and Burnsville, MN branches, to several of my friends. These small offices are staffed with the nicest people, and the prices are very reasonable.
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March 2023 by Adrian
The staff was very helpful to reserve a car for me. The rental process was easy.
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February 2023 by Claudia Beatriz de Moura Hernandez
easy to book, easy to pick up and easy to return. No duracracy, no time wasting.
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December 2022 by Michelle Shryock
I had a great experience at the Avis located in the Embassy Suites in La Jolla. I scheduled pickup for 8am on a Thursday; the lady was very nice and had the car ready for me. I prepaid, so maybe that's why it was so easy. Returned the car on Saturday to the John Wayne Airport at 6:30am. There were plenty of signs everywhere directing me where to go, the employee was nice, and the drop-off was quick and easy. Would do this again!
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February 2022 by William W.
Charged $200 deposit without stating it before rental. Deposit not stated on contract either. Bad service. Don't go there.
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October 2021 by W Jenny
Service is great but price is a little high
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July 2021 by Rémund
Veronica is super nice and helpful I would recommend her over any other Avis center.
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April 2021 by Jesse Lopez
The staff was extremely courteous throughout the entire car rental process.
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April 2021 by Kathy L.
Both times I came to the counter no one was there. I had to call for someone to come and help me. I had reservations and came near my reserved time. When the associate came the first time she was very friendly. The associate on the phone when I returned was also very friendly and helpful. I prefer to receive a receipt upon returning a car but did not.
