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January 2024 by Allan Gaia Candelore
Very friendly and knowledgeable.Awesome Service and commercial grade Pumps.Thanks for all the Help!!
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November 2023 by Nick Z.
Wow, I am completely blown away by the services of Barrett Engineered Pumps. This small business truly goes above and beyond to cater to their customers. Not only do they offer great value, but their selection is vast and plentiful. I will absolutely be coming back when I need a great pump!
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November 2023 by Tamra Hunter
Unfortunately very disappointed in this local business. We bought a Grundfos booster pump from Barrett in Dec 2022. Come Oct 2023 the pump malfunctions and floods under our house with over a foot and a half of water. The pump is under warranty for 24 months, however the service rep at Barrett told our licensed plumber that it’s almost a year old and we shouldn’t push the warranty. Further when I reached out for an update I was given attitude. We live up a hill, my water pressure is incredibly impacted. We cannot run our dishwasher, washing machine, and our shower has minimal pressure. I have three young kids, we need to have this fixed. We finally got an update confirming it was a manufacturer defect and not installation (which we already knew) and a new pump would come the following Monday. That is a full 6 days after the flood. Further, both Barrett and Grundfos refuse to reimburse us any of the cost of reinstallation, let alone damage under our home. So we’re out installation costs, 6 days of water pressure, and will have the same model installed with no assurances that Barrett will make things right if this happen again.
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October 2023 by Tamra H.
Unfortunately very disappointed in this local business. We bought a Grundfos booster pump from Barrett in Dec 2022. Come Oct 2023 the pump malfunctions and floods under our house with over a foot and a half of water. The pump is under warranty for 24 months, however the service rep at Barrett told our licensed plumber that it's almost a year old and we shouldn't push the warranty. Further when I reached out for an update I was given attitude. We live up a hill, my water pressure is incredibly impacted. We cannot run our dishwasher, washing machine, and our shower has minimal pressure. I have three young kids, we need to have this fixed. We finally got an update confirming it was a manufacturer defect and not installation (which we already knew) and a new pump would come the following Monday. That is a full 6 days after the flood. Further, both Barrett and Grundfos refuse to reimburse us any of the cost of reinstallation, let alone damage under our home. So we're out installation costs, 6 days of water pressure, and will have the same model installed with no assurances that Barrett will make things right if this happen again.
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April 2019 by Allan Candelore
Awesome Service and Super Pumps!!
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August 2018 by Ben Johnson
I can't say enough good things about Craig and Colleen at Barrett. I had an issue locating parts for a 15 year old pressure boosting system. They not only helped me locate the parts I needed, but they found ways which saved me a lot of money! They took the time to research my options for me - they will definitely be my choice for any pump-related issues I have in the future!
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July 2018 by Ben J.
I had an issue with a 15 year old pressure boosting pump system. I knew little about them but was willing to learn. Craig and Colleen at Barrett took the time to help me understand what I was up against, helped locate and get all the parts and I'm happy to say I had water the same day! They also found a pressure sensor which replaced the one which had become defective and saved me several hundreds of dollars. Fantastic experience - highly recommended!
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April 2018 by Daniel M.
I've never actually done business with these guys, but they absolutely saved my neck today. Forgot my wallet at work and driving back from lunch ran out of fuel. Walked up to the guys working here and asked if they could hook me up with a gallon, they actually took a few minutes to look, and luck had it they had a spare tank, no questions asked. Nothing to do with pumps obviously, but anyone who immediately starts looking for a solution to your problem is the kind of ethic you want to give your business to.
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August 2017 by Pete P.
You know how I can't stand cliches...I was in a desperate state trying to sell my house with a pond that had a broken pump. In enters Caesar from Barrett pump repair, who troubleshoots on the phone as much as he could, then recommended I take a picture or bring the pump in to determine whether they could repair it at a reasonable cost rather than replace it ($500!) Since I'm in North County, it took a week to get down there, and then turns out Caesar was sick, but Dan filled in the bill, and within an hour he replaced the bearings at no cost except for the parts. Needless to say I gave him a big tip AND this review in exchange for his hour labor, which will pay off dividends for years to come, cuz you Yelp Warriors are awesome!! Check this place out, you can't go wrong, since every one of their competitors in the county refused to even give me the time of day on such a small project. They all would prefer to make their big money on big projects like total Pond renovation, but Barrett is in it for exactly what they claim, pump repair large or small, they were working on pumps to pump a city system, and they took the time out to fix my teenie weenie pond pump, all for less than $100!!! Kudos Barrett!
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April 2017 by Ryan W
Great service. Will use this business again for large pumps.
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December 2016 by Bart J.
I use Barrett for all of our industrial pump needs. This friday morning I took an impeller assembly there that I needed back that day for an emergency repair for the YMCA. Eric and crew put other jobs aside and worked overtime to get the new impeller assembly put back together for us. I asked him for a miracle, and they produced it! They saved us from having the facility shut down over the weekend and saved me a relationship with one of my biggest clients. I will never hesitate to call these guys and use them for all of our pump needs. Job well done!!
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October 2014 by Tim S.
Been there twice this past month with a repair then brought it back for warranty. The guys in the back looked and smelled like they were stoned. The service guy named Tom was helpfull and his eyes were stoned red.
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December 2011 by michael r.
Wow! This place is so great it makes me wish my stuff would break so I could go back! Two days before Xmas my sump pump went out, meaning we couldn't shower or use our toilets. I took the pump to Barrett thinking it would take at least a few days for them to look at them pump. Immediately, they checked out the pump and took it apart. They told me they I hadn't damaged it severely, and were able to repair it on the spot. In addition to repairing it, they gave me an identical brand new pump!!! Who does that? As if it could get any better, they wouldn't take payment!! I have to say that dealing with any other company these days only leads to frustration and disappointment and terrible customer service, but it good to know that a company like this exists to make up for all the others. I have used them once before and they were equally great. I can't recommend Barrett enough. This is what every company should be like. These guys are the best!!!!!!!!!!
