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February 2024 by R Richards
The staff is so friendly! They explained everything so well. They called to check up on my sweet dog the next day. The place is so clean. My new vet's office for sure!
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February 2024 by Al Marino
Lucy had an abscess tooth and received excellent care. Affordable fees. Nice people. We are very pleased with our experience here. Will drive from Oceanside any time Lucy needs medical care in the future.
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February 2024 by Manoela Kruger
Two of my cats were recommended a dental cleaning during their yearly check up at a different pet hospital. The estimate came up much higher than what I expected, so I decided to consult another vet and get a second opinion. After looking up and reading the online reviews, I decided to take them to Bernardo Heights Veterinary Hospital. I had a very good first impression and their estimate was definitely more reasonable and realistic. I also very much appreciate the fact that they are AAFP Certified and have a separate area for cats.Both cats had their dental cleaning and one of them needed a couple of extractions. Everything went well and smoothly with both. Everyone at BHVH was great from the first contact until the last post procedure call/checkup. The staff were friendly, responsive and efficient. Dr. Roberto was very professional examining the cats, very calm, gentle and attentive. Shout out to Sandy, who was our nurse both times and was great explaining the procedure and suggesting how to better care for their dental health.I had a very positive experience with them all around and felt like my cats were well taken care of.
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February 2024 by Roxy Rodriguez
I decided to take Luna here to her get right TPLO, so far everything is looking good. We are at 2 months post op. The staff are all just very friendly and helpful.
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February 2024 by Phillip Proyce
Affordable option (compared to LA) for TPLO Surgery. I made the trip from LA and it was well worth it. Surgery went very smooth.
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January 2024 by Ofelia Macasa
Very professional and friendly staff - my family and I have always received excellent service!
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January 2024 by Miracle Foundation SD
I would not trust these reviews. Our previous review has miraculously disappeared and I’m sure others have as well. We had a tplo surgery done here, that was sone incorrectly. We felt something wasn’t right and were calling and emailing daily only to be blown off and treated like an over reactive pet parent. For the 2 month follow up we chose to go to a specialty hospital and found out the pin was placed incorrectly and this was obvious in the post op x-rays. The fact we had been reaching daily with concerns, and no one could take 5 min to review the dogs post op x-rays is absolutely disgusting. The dog has now also suffered other complications due to their botched surgery as she is having protein loss due to chronic inflammation and that’s been additional significant costs. BHVH has taken no responsibility and Dr Frankel was rude and aggressive when he spoke to one of our representatives. He offered to redo the surgery in one breath but in the next said he didn’t do anything wrong. However, this may be the case as we have our doubts about him doing the surgery or signing off for someone else practicing. We did not agree to have our dog practiced on and and paid for a board certified surgeon. When we got a second opinion, we were told the mistake that happened was a mistake seen by first year residents, not surgeons with 20 years experience.
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January 2024 by Carol
So far so good. First time chosing this vet. I had my pup dental cleaning with many extractions. Everything was explained what would happen during the cleaning. My dog is 11yrs and I was concerned. She did great and was alert when picked up. Staff called the next day to check on her. She did eat that night and gobbled up her food the next day. She's on pain medication as well as antibiotics. Taking them with no issue
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January 2024 by Karina H
Sparky and I love going to the Bernardo Heights Veterinary Hospital; we know we will receive the help we need every time. Sparky had his ACL surgery there and just recently was seen for an unidentified sharp object in his stomach.My stress was put to ease in every visit; doctors explain everything in full detail and break it down in terms you can understand without any pressure orgimmicks.You’re also greeted with a smile and receive great service from everyone there.They’re honest and open about their pricing and provide all the information you need prior to surgery or examinations.The staff love Sparky and they treat him so very well. I recommend this place to any fur baby parent.
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October 2023 by Lindsay Jamora
Fantastic, everyone here is lovely and the communication is great. The prices are better than anywhere else around. The staff took into consideration our travel time and got our dog out of there quickly. We will get gong back for surgery but so far our experience has been wonderful
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October 2023 by Megan Woolsey
You guys do a great job on the ACL surgery and take good care of my sweet Lulu. Thank you.
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September 2023 by Ken
The whole staff from beginning to end was amazing. Very friendly, answered every question, gave step by step process on the surgery, what to expect etc. Appreciate everybody there and the care for my dog. Thank You
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July 2023 by dclark064
BH Vets do a great job taking care of my cat. I thought he was about to die a few months ago but they pulled him through. He's a lot better and enjoying life. They open early and stay until late in the afternoon. They have a separate lobby and treatment rooms for cats which lowers the stress for my cat.
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June 2023 by Dan Mashburn
Was getting prolonged and conflicting reports from the doctors at my previous vet. After too much time passing and no results we were referred to Bernardo Heights Vet Hospital and within 2 days our dog was back on track to getting healthy again. They just seem to be more knowledgeable and extremely proactive. We are so satisfied we drive our dog up there from Point Loma.
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June 2023 by chpkat
Excellent!! They just did a TPLO surgery on my dog. There are all so kind and caring to not only my pup, but to me also. Now the long healing process. Thanks everyone @BHV!!!
