-
February 2024 by Rodney L.
I had the most unprofessional experience with Boost as i ported out my phone number as tgey ask and they could not port in my new number to my new iphone 15. I was left without service for days with no contact even by email from this third rate company. Contact FCC as companies like this should not exist when they don't care about customers.
-
January 2023 by Laura Demchuk
I came to pay my phone bill and it says open at 10am here I stand and no one is here the store is locked I walked with my baby in the rain to pay my bill and I'm super disappointed the store says open how ever it's locked up and no one is here
-
June 2022 by Marcia M.
Do not ever buy a phone and sign up for Boost service. I bought a Motorola phone and signed up with Boost for a MONTHLY service. I made it clear to the Boost agent that I needed to be able to move to a different phone service if needed. She made sure to NOT tell me that if you get Boost service on your phone, YOU WILL BE LOCKED IN FOR 12 MONTHS. After weeks of at least one dropped call every day at home, I discovered to my surprise that I was locked into Boost service for 12 months. To use the phone, I had to make sure that I was not at home! Boost Tech Support--both telephone and the agents in the stores--is hopeless. NONE of them was capable of solving the problem of DAILY dropped calls for 6 months. I gave up on Boost and had to buy a new phone and get ATT service. Now I have a $130 phone that Boost will not unlock unless I pay them $201=$35/month for an additional 6 months. There ought to be a law to protect consumers from Boost!
-
December 2021 by Elizabeth Torres
Found a great new phone, 10 gigabytes of service and a case with cover for under 120
-
October 2021 by Wendy W.
So Boost sucks. Whatever you do don't sign with Boost. They are holding my phone hostage. I've been with them since 2014 okay and I could see if it was my first phone but I've had multiple devices with them and I paid for this phone in full. They gave me all the information I needed to port my number over but they won't give me the unlock code to unlock my phone because I haven't had it a year yet. Can you believe that? Because I paid this phone in full but because I haven't had it a year they won't unlock it. That's b******** I read my contract and no where does it say that I have to have a second or third fourth, or even fifth device with them for a year before they will release it. I've had 5 devices with them over the years. Five! One I brought over. Two I paid off and two I paid for in full. What a crock. So if your with Boost and it's been a year, bailout while you can. Trust me! They only are a headache! And contract breakers! Get out! Boost if you are reading this, YOU SUCK! And I'm posting this on every social media thing I can.
-
September 2021 by Miguel Ramos
Good professional and confident service available one can count on , in and out switched carriers with new phone in hand less than 30 minutes...
-
May 2021 by Chris
The staff is so helpfull and the prices on the new phone's rockKeep up the good work?
-
March 2021 by Musica Valdez
The manager here is rude and lacks good customer service skills!
-
February 2020 by Denise Wilson
Convenient near work
-
February 2020 by Alfonso Magana
It's a Starbucks now
-
February 2020 by Lisa Sumrall
Too pricy
-
October 2019 by Luisa Gomez
Very attentive associates.
-
October 2019 by Ashley Aye
I'm very disappointed in boost Mobile !!! I switched over to get a better Carrier and this seems to be a Nightmare and a waste of time and a run Around !! I Got the iPhone 6s I wanted 4 hours to keep the same number wells that didn't work so the manager gave me a new number since I was waiting All day . Okay that sounds great Moreover the NEW Number they gave me stop working after 48 hours and now it's saying I have to pay 50$ for the bill . I will be going back to the store and calling Corporate due to lack of customer service !!
-
October 2019 by Ashley A.
I'm very disappointed in boost Mobile !!! I switched over to get a better Carrier and this seems to be a Nightmare and a waste of time and a run Around !! I Got the iPhone 6s I waited 4 hours to keep the same number wells that didn't work so the manager gave me a new number since I was waiting All day . Okay that sounds great Moreover the NEW Number they gave me stop working after 48 hours and now it's saying I have to pay 50$ for the bill . I will be going back to the store and calling Corporate due to lack of customer service !!
-
August 2019 by Ramon B.
Everything started okay tell it wasn't I've only had the service a few months and somewhere in between then and now the service got bad I get missed messages either by text or messenger and I get missed calls for example today I had a 4:30 appointment over the phone interview with a surgeon and I missed it due to the call not coming in just the voice mail saying that I have to reschedule the interview even though I've been sitting in front of my phone from 4:25 tell 4:45 when I have to call them back after I got the voicemail saying that I miss my call. My wife it's also having the same problems with her phone and we even managed to miss each other's messages and calls even though we both have the same service... I paid this company for the phone service they cant provide.. I dont even want to give them a star but I have too if I want to post this lame.
