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October 2023 by Will Brunner
The location did not have the car we reserved so we had to change to another location and they promised us over the phone we would be reimbursed for the change in price. The man at the counter added several "free" services that we were actually charged for. I got most of my money back but it took many phone calls.
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September 2022 by Nikita g
This is the last place you want to rent out a car trust me.Pathetic serviceExtremely rude staffCars that don’t have car playI bet you you won’t get your car on time
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September 2022 by Wajeeh Ghames
Joe was awesome and very helpful. Saved me lot of money for my rental highly recommend this place!
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May 2022 by Frédéric Basse
No employee, I couldn't pickup the car I had reserved months in advance to travel to airport. Terrible customer service, no one helped.
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November 2021 by Niki g
This is the last place you want to rent out a car trust me.Pathetic serviceExtremely rude staffCars that don’t have car playI bet you you won’t get your car on time
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August 2021 by Dilesh Mutta
Quick service with affordable pricing with weekend offer. They also provide special prices for Qualcomm employees.
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October 2018 by Scott Luddy
Why do you allow reservations at 2pm on Sunday if you close at 2pm? If you get there at 2:01pm you're too late? No warning about this when I made the reservation? That's cold...
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June 2017 by Greg Bodemer
I was in an accident a short while ago, and seeing as I only need a car a day or two a week I've been using rentals until I can decide on a car to lease. I can honestly say that this place is THE BEST rental agency in San Diego. The customer service I receive there is far beyond anywhere else I've used, and I would recommend them in a heartbeat. I can only hope I have as good of luck with leasing a car :)
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July 2016 by blorphs
Beware if you are under 25 and don't have a credit card, they won't allow you to rent, no exceptions. There was of course no clear information on the website regarding this matter. The desk attendant was very unhelpful and didn't even offer to cancel and refund my fully prepaid reservation. Luckily I was able to get a refund by calling budget's customer service hotline.
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June 2016 by J Shoop
Recently, I had to take my car to the shop unexpectedly. Late in the afternoon, I went on the Budget website, reserved my car, and picked it up two hours later. The girl at the counter was super friendly and accommodating, and I was in and out in less than 10 minutes. Thanks for such an easy and streamlined process!
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April 2016 by Stephen Moon
I highly recommend Budget Car Rental in La Jolla for many reasons, especially, those who drop the rental car in a different city. There is no drop-off fee and the rental comes with unlimited mileage. The staff of Budget is kind and accommodates your need to get the best car available. I highly recommend!!