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March 2024 by Blake Fief
The team is great, and Jose particularly did a fantastic job! Service and communication were impeccable couldn't be happier.
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March 2024 by Pradip Sur
Charlene Munoz was exemplary.
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March 2024 by Tom Geideman
Amazing service from Jose, he just went above and beyond. Communication was exceptional and he made me feel valued. The turnaround time was lightning fast
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March 2024 by Taegen Sablan
Charlene had exceptional customer service. She showed she really cared about our situation with our vehicle. Our vehicle was ready two weeks earlier than expected. Would recommend Caliber Collision to anyone who needs to repair their vehicle. Thank you for taking care of us Charlene and Caliber Collision!
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March 2024 by Jeff Horton
Great experience
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March 2024 by Chris
Recently got my Acura integra repaired here after a tire flew across the road and hit my front driver side door. Staff (Adrian the GM specifically) did amazing job and made sure my car was taken care of. It was ready in less than the time expected which was great because I didn’t really like my rental that GEICO provided … bummer. But thanks again Adrian and the team for doing an excellent job!
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March 2024 by Julie Alves
Great customer service. Dailey updates. Will recommend
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March 2024 by Dennis Cruz
Great place to have your car repaired. People are very pleasant and they did a great job w/ the repair.
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March 2024 by Sihan Xie
Ruby is the best. She went above and beyond and kept me in the loop throughout the repair process. The repairs on my Tesla finished days ahead of schedule. Super satisfied with the service.
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March 2024 by diana kungurtseva
Everything went really smoothly, the shop did an amazing repair and I got the car back very fast, Charlene was very accommodating, and friendly. Having never gone through the process of repairing damage on a car she made it very simple and easy to do so, would come back if I ever damage my car in the future!
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March 2024 by Roger Chan
I recently had the unfortunate experience of being involved in an accident with my Tesla Model 3. Thankfully, I had prior experience with Caliber Collision a couple of years ago when someone else had hit my car. I was relieved to learn that Caliber Collision had a Tesla-certified repair shop, which gave me the confidence to entrust them with my vehicle once again.Initially, I had my car towed to the Grossmont location, only to discover that the Tesla certified shop was actually in Mira Mesa. The team at Caliber Collision quickly arranged for my car to be towed to the correct location, demonstrating their commitment to ensuring my car received the specialized care it needed.Throughout this process, my service advisor, Albert Magos, truly stood out. Albert's professionalism was top-notch. He went above and beyond to make sure I was well-informed about every step of the repair process. His excellent communication skills and dedication to keeping me updated on the progress of my repair were greatly appreciated.While I was initially concerned about the length of time it took for the repairs (a total of 5 weeks), I realized that it wasn't Caliber Collision's fault, as they were waiting for the necessary parts. This further highlighted their commitment to ensuring the job was done correctly and to the highest standards, even if it meant a longer wait.Despite the extended repair duration, I can wholeheartedly recommend Caliber Collision, especially to fellow Tesla owners in need of a certified repair shop. Their expertise, professionalism, and dedication to providing top-notch service, as exemplified by Albert Magos and the entire team, make them a reliable choice for anyone in need of auto body repair. Thank you, Caliber Collision & Albert Magos, for taking such excellent care of my Tesla and for ensuring it's back on the road looking as good as new!
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March 2024 by Roy Lott
Caliber is very organized, efficient and competent. Also, they keep their customers informed to minimize surprises.
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March 2024 by Anup Patnaik
Strongly recommend this place. Everything went well even without me being present in town.
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January 2024 by Harold Rhodes
Excellent workmanship and outstanding communication. Highly recommend.
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January 2024 by David F.
Extremely pleased with the service on my Tesla. Needed some body work and paint after a collision. Car looks off-the-lot new again. Ruby kept me up to date on the progress of the work and the work was finished 2 weeks ahead of schedule. Awesome! Andres did a fantastic paint job and was super helpful!
