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August 2023 by Toni Leake
The staff are very friendly and accommodating. I use a mobility scooter. Unfortunately, it is too big for the little elevator that they have for wheelchairs. I only have to go down 4 steps. Again, the staff are friendly. The location works too, and it has a walk-up ATM.
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October 2022 by janet lasser
I had an amazing experience at California Coast Credit Union this morning (East Village Branch). First of all, the security guard there, Don Axt from Allied Security, was like an absolute angel. I had an accident a week ago and was walking with crutches. He was so attentive, opening the door and helping me into the handicap elevator they have there. He was extremely watchful and helped me out down the little ramp and to the service representative’s chair. He even carried my envelope to the car (I couldn’t carry it with crutches) where my friend was waiting for me! Wow and he was so genuine in his caring.Also, Rod Canada, the service representative, was amazing and so very helpful and considerate! He made sure I was seated conveniently and brought the things I needed to sign around to me. He even folded the paperwork I needed and put it in an envelope so I could carry it easier. He also asked if I needed him to carry the paperwork for me. He was genuinely caring, attentive to detail and delivered excellent service. It is rare to find employees who put their all into their jobs nowadays.I really enjoy banking at California Coast Credit Union because the staff are helpful, caring and efficient. Cal Coast also has one of the best fraud departments—they are right on it when something happens.I’m so glad I switched from big banking to Cal Coast Credit Union!
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July 2022 by Joe C.
I had an issue at the ATM so I went inside and was greeted by Aletxe. I was a bit frustrated due to the ATM but she was more than helpful right away assuring me the problem would be resolved. This bank has been awesome since I joined in 2014. Keep up the great work and thank you Aletxe for such awesome customer service.
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May 2022 by ThaNdì MohlabãNå
I must confess that Mrs vanessa william fx She is surely a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs vanessa william fx, and she managed my account after I Invested $1000 and got a successful withdrawal of $14,200 within few days of my investment, "It always seems impossible until it’s done"., with Mrs vanessa william fx your hard-earned money is 100% secured/Safe You can contact her via : Email;
[email protected] WhatsaApp: +1 (336) 612-4060
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April 2022 by Teri Hoggard
Never a bad moment coming here. Both Hillcrest and the Gaslamp locations have the best and friendliest people. You're respected and not just because you have several accounts or lots of money.No, they're just kind and I bet it's because they all like working there. It shows just by how relaxed and easy going everyone is.You don't feel like other credit unions that get to big by pretending they care. Sadly, they let their good managers go elsewhere.That's why I'll be staying here.
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October 2020 by Tori M.
Bad customer service. Stood outside in the heat forever to be turned away because they said they won't take deposits to a sister bank. Which I have been doing for the past 5 years!
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January 2020 by Brett D
Terrible bank with poor service. They hiked up my car payments without notifying me. Once they finally did I resolved issue in 15 days and they still issued late payment notices to the credit bureaus, lowering my credit score over 100 points. All while I am trying to purchase my first home and now I can’t obtain a mortgage. A despicable institution with shady management practices, no heart, and no soul. Avoid like the plague - there are plenty of better banks who don’t treat their ‘members’ like a number and drive their lives into the ground.
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September 2018 by T L.
Absolutely LOVE the staff, location and this bank!! Never ever had a problem that could not be solved on the spot. In addition, not many issues...mostly questions
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March 2018 by R D.
Great service, always friendly! This is one of California Coast's newer branches and I've had nothing but good experiences. I'm really happy they're there.
