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February 2024 by Tiffany M.
Zach - security guard is amazing and the best with great customer service!!!!! We loved all of his help!
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October 2023 by Gabbi B.
Daniel has got to be the rudest customer service worker I have ever experienced. Almost immediately his goal was to make me feel belittled and stupid. I ended up needing to go back, where he was nothing but annoyed with me as he tried to, again, make me feel incompetent to his god all mighty cvs manager status. If I could give this cvs zero stars...I would.
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August 2023 by Susan S.
On Saturday, August 19th, l shopped for the essentials before the storm and ran into some challenges. DANIEL and JACKSON worked overtime to try to solve my problem. Despite their efforts, there was nothing they could do. Still, they made every effort and were HELPFUL, KIND, and DETERMINED. GLAD l line down the street to my FAVORITE CVS.
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June 2023 by James A.
Easy walk from our hotel to pick up travel essentials that we missed packing. It is one level, on the smaller side of other CVS's, but all the essentials were there. The employees were helpful, and we were able to check out easily.
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April 2023 by Chris J.
When you need prescription to be filled don't use this pharmacy. The pharmacist/staff at the pharmacy are rude and not very helpful. Idk what is going on with this pharmacy, it used to be friendly and helpful ??! Transfered all prescriptions out of this pharmacy today and informed all my family members to do the same.
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March 2023 by Zarren O.
Was attending a Concert at the House of Blues and was in search of a sharpie. Bella was very helpful and kind in helping me search for one.Thank you!!
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August 2022 by Michael S.
Wow, I live downtown and have rarely used this pharmacy. Went in for some items and printing a few pics and Luna was amazing!! Def above the fray on the customer service. You rock Luna!!
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April 2022 by April M.
I went in for a few travel items and I went up to the checkout stand when the representative told me I could use the self checkout. When I said that I prefer to have someone check me out and that I didn't want to use a self checkout. She said that she could help me with it. I asked if that was my only option and she smiled and said yes. So I left my stuff on the counter. It was approximately $35 worth of items and I was very disappointed at this level of customer service. I know people like the convenience of self checkout at but I am not getting a discount or employee benefits to check myself out so I would much rather someone have a job to do it. I called customer service and they said they will get back to me in 24-48 hours...
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March 2022 by John C.
Extremely rude pharmacy manager named jen. Extremely racist. the staff is very impatient, suspicious and not helpful at all. Presumptuous and rude
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February 2022 by Todd G.
Well laid out - and surprising large for a downtown location. Extremely friendly and helpful staff.
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December 2021 by Cristina H.
I drive an hour from Tijuana and my experience was amazing !! Mike is just such a sweet helpful guy
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May 2021 by Chris S.
This is a pretty good CVS, although the location and being on two levels is a bit inconvenient. Most visits, the staff have been friendly and helpful. There have, however, been some exceptions.
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January 2020 by Stacie M.
The location is not pretty from the outside, close to the trolley and everything that comes along with that. However it's convenient for those of us that live in Cortez Hill, bigger, more stock and slightly cheaper than 7-11 and the markets that are closer by. This CVS is actually quite large inside, there's a pharmacy in the back, and lots of aisles of snacks and food, as well as all the normal CVS stuff. They have a bunch of self service check out counters and usually one person on a register.
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September 2019 by Andrew G.
I came in here looking to get a drink when I was approached by a person with blonde hair and painted nails, I believe his name may have been Francis. He made my night, he was super helpful and funny. I worked retail and there's no way I could have been that cool during a long shift. He helped me pick out exactly what I was looking for and talked to me about a few other items they had that could satisfy my palate, then at the end he helped me figure out the self check out haha. All in all one of the coolest experiences I'd had just going somewhere to get a drink.
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August 2019 by Angelique N.
This is a rough location. A ton of homeless/transients and crazy stuff going on. If you are a tourist I'd recommend staying away- there are other less problematic locations than this one. I believe a big part of it has to do with its proximity to the trains. Staff here does their best and is always nice and helpful. I really feel for them because they deal with a ton of crap- I've seen some wild stuff go down before. Same goes for security they're all nice and have to deal with a lot of BS. It can get crowded at times and there's a whole situation going on with their alcohol in a certain aisle and idk what else that seems to upset a lot of people so be aware of that if you're coming in to purchase alcohol. If you're brave and can tough it out it's a decent location for quick errands but it's not for everyone.