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July 2023 by Google user
Brought in my Audi Q5 2023 after being involved in a hit and run, was concerned since my insurance initially recommended a European car specialist, but I found this place had great reviews and decided to bring it here. Staff was extremely nice and helped me every step of the process. They clearly communicated on the time and what was being done, even during a slight delay ( two day difference ) they still communicated and tried their best to get my car as soon as possible. They did the job faster than I was quoted at other shops and my car looks just like it did when I initially got it off the lot and left it spotless once I returned it. They also helped with returning my rental once their job was done.
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April 2023 by Jonathan Benet
I was highly recommended to use this repair shop and I was completely impressed by the easy of working with them and the quality of the work. I now understand why they came so highly recommended and I will now also recommend them highly to all my friends, family and clients. The best way to describe working with Carrillo & Sons was that it was an experience of being completely taken care of, listened to and they constantly went out of their way to accommodate or help. I never had a repair shop email and text me the progress of the work. I never had my vehicle repaired in the time that it was promised and they did both. It is truly an enjoyable experience at Carrillo & Sons. Thank you Ricardo, David, Tony Jr., Daniel and Maria!Services: Body & Trim
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March 2023 by Claudia Brandes
Can't say enough about the professionalism and courtesy of this business. Stayed in communication throughout the repairs.All staff were friendly and helpful. I was even given a ride to the shop to retrieve my vehicle.Gas was topped off, and I was even given a "swag" bag to remember their shop. Great job!Service: Body & Trim
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February 2023 by Ian Gutz
Incredible customer service, clearly well-knowledgable, and great communication. I needed a ride to get a rental car and when the rental place took too long to send someone out and pick me up, Carillo & Sons called then twice before just ordering me an uber. While it was a long wait, it was no fault of theirs and they made it very easy for me. Truly appreciated the whole experience.Service: Body & Trim
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February 2023 by Patricia Wahle
As a result of an accident the whole passenger side of my car was damaged and needed extensive repair and painting. Couldn''t have been happier with the results. Perfect.These people are really excellent at what they do but equally important, they are kind, trustworthy, and fair.
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January 2023 by Brienard Baluyot
I was rear ended and brought my car to Carrillo and Sons. Once completed, the car looked brand new. They did a great job and the entire team provided great customer service. I was constantly updated on any progress and Dave went above and beyond to make sure everything went smooth. I highly recommend Carrillo and Sons!Services: Body & Trim
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December 2022 by Brienard B.
I was rear ended and brought my car to Carrillo and Sons. Once completed, the car looked brand new. They did a great job and the entire team provided great customer service. I was constantly updated on any progress and Dave went above and beyond to make sure everything went smooth. I highly recommend Carrillo and Sons!brienars
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December 2022 by Bryan B.
Don't be fooled, there is a difference between the different Carrillo Auto Body Shops. We've been to both and this one is the best. Our car looks brand new; not only did they repair the car's body, they detailed the car as well. They also worked with Allstate Insurance and Enterprise Rental Car Company. Thanks DANIEL!!!
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November 2022 by Dan Fillat
Shop was great. Car looked amazing when I got it back. Car was ready on time. I got texts throughout the process to keep me informed. I would absolutely recommend if needed.
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October 2022 by Alex Morgan
I love this place - it did a great job fitting me in while they were really busy and they fixed my car quickly and it looks beautiful. They're also very personable, and polite.
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September 2022 by Fabian Ortega
Daniel and Tony and everyone at Carillo and Sons were the most helpful and attentive people I've ever had work on my car. I can't recommend this shop enough. Thanks to everyone here!!!
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September 2022 by Chrissy Rico
Fast, friendly, and knowledgeable! This place made me feel like family and went above and beyond every step of the way. They have a customer for life, and I will refer all my friends and family. Outstanding service, truly the BEST!Service: Body & Trim
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June 2022 by Jennifer Scott
Great service for to finish. I was kept informed throughout the whole process. They got my truck back to me earlier than expected. Completed all the extra paperwork dealing with my insurance. I didn't have to do anything extra. Strongly recommend!Service: Body & Trim
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May 2022 by Crystal Pyramid Productions San Diego Video Company
As a young woman, I cannot tell you how many times I used the services of unscrupulous auto mechanics who took advantage of my good nature and naivete. Fast forwarding to the 21st Century, my husband found Carrillo & Sons and we've used their services several times over the last couple of decades. They are trustworthy, professional and reassuring. On our last visit there, our car had been nearly totaled. They were able to bring it back to a sterling condition and we are still able to enjoy driving this car to this day. It suits all our recreational and professional needs. Highly recommend the folks at Carrillo. Tell 'em Patty & Mark sent you.Services: Painting
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April 2022 by Shelbi Thompson
Repaired my bumper after I was rear-ended. They did beautiful work, and it looks good as new. They were professional and informative throughout the entire process.Service: Body & Trim
