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August 2023 by Faris Elisha
Every time I go there I see a great welcome and greatest service ever, and the manager is on top of every thing with a great attitude and fabulous service, above and beyond all the time ?
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July 2023 by Sunny Hsu
Good service!
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July 2022 by Stacy Weber
Nice, friendly branch with great follow-up!
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November 2021 by Andy O.
Exceptional and fast service. This branch does close at 5pm and are not open on the weekends.
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September 2021 by James V.
Great Chase location situated in a plaza right off the 805 exit in Sorrento Valley. Plentiful parking and a minimal wait on a weekday morning. Had a few questions regarding my account and Brent Carpenter provided outstanding assistance. Very knowledgeable, warm, and helpful. My outstanding items were promptly resolved.
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July 2020 by aric dumai
Very professional, skilful, updated, quick to respond and customer oriented.
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June 2020 by Jim J.
Mira Mesa location closed due to Coronavirus. Sign at MM location funnels customers to Scranto Rd. location. Employees here are doing the best they can with the guidance they were given. June 01st, the busiest day of the month, one teller. Five employees but one teller. To employees running around apologizing for the wait but one teller on the 1st of the month, at 10:00 a.m.. When I arrived I was ninth in line. Due to social distancing I waited out side for 40 minutes and inside for another 20 minutes. One hour to deposit one check into one account. 45 second transaction with the teller. Avoid this location. They can not handle more than five customers in a reasonable amount of time. Again, the employees are doing the best with the tools they were given.
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April 2020 by Karakucha P.
Bad bank! Chase is a major reason that fossil fuel companies keep drilling. We need to keep oil in the ground! Chase can afford to end these investments and invest instead in clean energy and a better future for our children. Chase: Get rid of the dirty fuels in your portfolio! #DigitalChaseTakeover #TakeoverChase
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November 2019 by Mark Cook
used the ATM
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October 2019 by Jan SZY
Nice place great location
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September 2019 by The Heber Castrejon
No ATM access after closing..
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August 2019 by Shreyas Pandey
I have visited dozens of Chase branches across the US and been a Chase customer for years.
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February 2019 by D G.
Poor customer service. Sure miss tellers like Natalie. Never answer their phones. And current tellers are always gossiping. Not very profesional. Today I called this location 3 times and phone went straight to a recording. I get to the bank and the teller tells me how come I didn't call really?
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August 2018 by Coastie Betty
Worst staff, not friendly. Not helpful. When people are struggling and have important things going on they don't even care to assist. They must be hurting for good customers as they aren't willing to work with anyone. They had 5 representatives and only one window was open. Wouldn't even attempt to verify anything. Rude.
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July 2018 by Loai Salem
I wish there were a zero star option, I would even give them negative 100. Unfortunately, it is an awful location. I went to notarize a document. I showed the documents to a banker and he asked me for some other required identification document. I told him I will go home to get them and I will be back in 20 minutes. When I came back, I found my appointment taken by another customer. So, I had to wait for 45 minutes at the bank. Then, when the banker became available, he was rude and disrespectful. He did not shake hands with me or greet me. And, above all, he told me he cannot notarize such type of documents. So, all the hour an half were wasted. Above that, I could not meet my deadline. Instead, I could have went to another bank!!
