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October 2023 by Denis S
Drove all the way and ATMs don’t work!
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July 2023 by Stephan Ketterer
I had two meetings with Penelope Wehbe, who proved to be disturbed and unhinged. Despite her claim of 25 years of experience, the encounters quickly deteriorated. Her limited command of English made it difficult to understand her, and she also mishandled my paperwork, wasting over an hour in the process.
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February 2023 by Ruta P.
Like this branch, always very clean and not too busy. Staff is very polite, professional and work fast, never had to wait in line more than 5min. There is plenty parking outside the branch, easy to enter and exit.
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August 2022 by Tim B
Terrible customer service, will not try and help or do anything in terms of supporting customers looking to make transactions with chase.
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July 2022 by Akia J.
RACISTS!!!! Racists!!!! Racists!!!! My white counterpart walked in 10 Minutes before I did and cashed the SAME exact check as me! Same company, same account holder, no differences AT ALL. And all handled With no issues. I arrive and all of a sudden "verification" needs to take place. America for you!
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May 2022 by Brian Johnson
Never open within the hours posted. I went today and chase put a guard outside to say they wouldn't open untill 11AM It should be 9AM
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April 2022 by Susan Wiser
Had a banking problem while away from home. Heather Roedl, the personal banker we met with, was friendly and efficient. Many thanks to her.
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November 2021 by Kristina Perrin
WORST BANK EVER. Please guys I’m begging you go anywhere else drive an hour to a different bank then to deal with regular human beings. The attitude that I dealt with here is absolutely disgusting. Young bank teller had an attitude saying he can’t do a wire transfer even though the federal reserve was open. Then the banker tried to charge me a wire fee when I’m a PLATINUM BUSINESS. Disgusted by this bank and the treatment received here.
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August 2021 by Carmen
The worst bank ever. Worst customer service ever. A bunch of lazy bankers. Do yourself a favor and don't come here and withdraw all your money. We went here yesterday requesting a service around 3 pm. The bank closes at 4 pm. They did not take us in as "the bankers were really busy" says the teller. The teller asked for my phone number and said the branch will call us for an appointment. No call. So we came here today for the same service. After 10 mins, a teller walked to us and asked what they can helped us with today and after telling him what we here for, he told us "ok let me see if he has a banker that can help us with today other wise they would call us for an appointment and about to take my information" ARE YOU KIDDING ME???!!!it's 2 pm and the bank close at 4pm!!!I can see that there are at least 2 bankers sitting inside the office with no client. and NO ONE was in line at the teller but they let us wait for another freaking 20 mins!!!!!!!!If I did not threaten to leave they would not hurry their lazy butts to provide service. what a bunch of lazy people working here. And the lady that helped us is not a very nice lady considering she is a vice president of this branch according to the business card. I am sooooo upset!!!The reason I am giving 1 star is because google wont let me post this review otherwise I would give it a zero star. Again, woooooorstttt chase branch ever. Just to give you an idea, a bank of america branch in midway, a few steps from this worst chase branch completed the service for less than 15 mins. And they took us in 5 mins before they close.
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June 2021 by Saiesh S.
Worst bank ever I wanted to deposit cash forgot my id had a picture and three cards in my name. Silly manager will remove all my accounts from chase what a bloody joke of a business
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March 2021 by Daoud Ghazi
I don't know unfortunately who took care of me but it was very quick, polite and very professional.
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March 2021 by Aisa L
Awful bank please go anywhere else but here. They locked my card while I was traveling so horrible is that and I even went inside the bank to tell them that it was me that they just kept locking while I was traveling and I had no cash on me. I went inside 3 times to prove it’s me so finally I’ve had it enough with them that I closed my account. I wouldn’t recommend them oh and their employees/mangers are not properly trained.
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November 2020 by Lynnea W.
I have been going to this location for over 5 years now. This review is mostly for the security men & women that work there, they are awesome! They so closely monitor the number of people inside at once. While I was waiting outside the gentleman working was spraying down & disinfecting everything. They are so friendly & are always doing something useful, you never see them just standing there. Thank you for keeping people safe!
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November 2020 by Satya Devi
I figured since I am reviewing Pittsburgh Chase locations, I had to give a shout out to my San Diego branch!I keep a safe deposit box there and mostly have interacted with the bankers who do that and not any tellers but I can say that A.J. (whom I usually get) is always a pleasure to deal with. Also, this particular location has a nice bright feel to it. And their coffee is pretty good too.Yay Chase!
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June 2020 by allarry4
DO NOT USE THE OUTDOOR ATM AT NIGHT --IT TOOK $300 AWAY FROM ME!!! And due to COVID 19 according to the screen, I had to call a 800 phone number all to no avail (open Monday to Friday until 8pm eastern time)--the recording was giving me a link that didn't work my problem out! :'(
