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December 2023 by Robin Gunning
Went in to get a bill pay check I had in hand to be redeposited. Teller said it had a stop payment on it so I had to call chase bill pay. Then locked doors as it was 5pm and I had been there 10 min. I called chase and they said “had she looked she would see there has been so stop payments on any check “ hence why I asked the teller to do more and she claimed she could not. So clearly the teller needs training how to solve problems and if in aware how then reach out for help and don’t tell the customer to go figure it out so they close doors and go home. Once again this branch is disappointing.
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December 2023 by Teresa Sanchez
Great service with kindness
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October 2023 by Deveney Wells-Gibson
Unorganized and all over the place. A complete waste of time trying to get anything done here.
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August 2023 by Khawer Jamil
Best chase bank ever ?
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July 2023 by Rich P.
Having banked with them for a few years. I've always had excellent service from all the staff at this branch.
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July 2023 by Hiep Huynh
This Chase is located in a very central area. It wasn't too busy for the 2 times I went there. The bank teller and the Client banker are both very friendly and professional. If you need to do any wire transfer, I recommend that you make an appointment to avoid possible long waits.
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May 2023 by Joys Phone
I've banked with Chase for years, and been into dozens of branches; all have been helpful and friendly, but this one rises to the top.I went in with my parents, and they were greeted by name. The employees take time to talk to customers about more than banking, but in depth about banking needs.Great people, and great products!
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May 2023 by Anna McMichael
Useless branch! Every easy thing takes an appointment - then you show up to the branch and they take somebody else instead of you and tell they don’t have enough stuff. Really annoyed by their service.
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March 2023 by Michael W.
Stay away. No ethical concern for the customer as such, lousy customer service and pitiful attention to the number one job of a bank: Is your money is secure/is it making money. No accountability. I felt like a number and as they have a lot of customers, they DO NOT CARE ABOUT YOU!
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February 2023 by Alycia A.
It was my first time in the actual bank. They have a very small parking lot. When I first walked in, I was the only person, it quickly filled up. Closing accounts was quick and easy. The teller polite, knowledgeable and efficient at her job. The manager was also very polite and friendly. The bank is on the small side and very clean.
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October 2022 by jafet j.
The worst service I have ever had from the workers at this bank. I tried to open a bank account for my fiancee, I was only a few minutes late for an appointment scheduled for 60 minutes, they told me that they had to help someone else, but there was no one at the desk, they are very lazy people, they don't care, they didn't even call to remember our date with chase. i tried calling many times to let them know i was arriving a few mins late and they didnt answered. I do not recommend this location to do your chase banking! It has a lot of bad reviews for a reason.
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September 2022 by Estela Aranda
Great customer service, I was victim of a telephone scan, staff help me immediately, make sure my money was safe! They are professional, efficient, have the right knowledge, and experience needed to fix complex cases. Thank you!
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June 2022 by Lyn T.
Would be helpful to customers to update their COVID hours on website, rather than allowing customers driving around town looking for an open bank...according to their website, hours are open til 4 on Saturdays...very inconvenient to not have IT person update such. We've driven to 2 different chase and on their door is a paper with their update hours....hello, where's the technology here.
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May 2022 by Perla C.
Schedule show open until 4pm on Saturday I'm here 2:04 pm and it's closed. That's totally bad service
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March 2022 by Itai Benjamin Maisler
Just opened my first account with Chase,Had a really nice experience, everyone was nice and helpful, super fast and professional.They answered all of my questions.Great location!