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February 2024 by C GaG
Management needs to step it up and hire people that can provide great customer service. Jhelia my cashier was very rude and very unprofessional. No greeting and throwing the money back at me. I’m very unplease
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November 2023 by Jaycee Sanchez
The bathrooms are very clean and the coffee is fresh. The night attendant was very friendly. I will return.
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October 2023 by Allycyn Wonderland
Stopped here on my way home on a long drive. Filled my tank and then went in to use the restroom. As I walked in, the person behind the counter said "can you use a card for whatever you buy?" I said I was coming in to use the restroom after filling my gas tank. I walked back to the restrooms and both were locked despite there not being a single car besides mine anywhere in the lot. I then asked and at that point they decided to tell me that the restrooms were closed. I asked for how long and they said it would be 30 minutes before the restroom was open. They charge insane prices for gas but can't let paying customers use the restroom. So there was no way I'd be spending any more money after that and won't be going here again.
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September 2023 by Frank the tank
It's supposedly a 24 hour gas station and they closed the gas pumps
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August 2023 by Vladimir K
Today 08.19 I was overcharged by a cashier, she double scanned my beer and refused to give refund after I politely asked her two. She said she can not refund the wrongly charged money and forced me to take another can of beer which I didn’t want. She was also super emotional and yelled that it was not her fault. I had an overall very unpleasant experience in this store! So disappointed.
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May 2023 by Arc
Be aware of how much you're paying for with cash, had paid 50.12 for gas leftover from buying snacks, gas pump stopped at 49.14 with my tank only 3/4 full, went inside to get change and was told there was no change, employees name was Omar
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February 2023 by Janice M.
Had a flat tire in the middle of the night, the gentleman working the graveyard shift was kind enough to bring his jack and tools to help me change my tire, will definitely be coming back. I don't remember the cashiers name but he was heavily tattooed. He definitely went above and beyond for me.
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February 2023 by E S.
Fantastic station!!! Deserves more than 5 stars! The station and store are very clean, the staff is very friendly and helpful, and I cannot say enough about how great this location is.
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January 2023 by Monica M.
Tonight I went to pump gas. The attendant told me once I'm done pumping gas. I had to leave. I cannot shake the bit of gas in the nozzle . He was very rude. He has threaten to call the police on me just for driving around the parking lot. Making sure my car was OK. He the tall bald headed man that works night. I'm a female on disability. Miriam the store manager and this male employee are very rude. They seemed to be threatened easily. They can call the cops if they want to me. This would be very petty on their behalf. Since I haven't done anything wrong or illegal. They are paranoid beyond control. Their only recourse is to call the police for something petty. I hope the owners and corporate see this review. To get rid of the employees that are creating a hostile environment to their paying customers. They don't own the gas station. In my opinion they run it very poorly. New management should replace Miriam and the male employee who works nights from 10:30 pm to 6 am.I will not stay silent. I also advice other customers to do the same. If they have been threatened by the staff atChevron 9936 mercy roadSan diego, CA 92126Sincerely A threatened customer
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December 2022 by Ramon Mata
Lazy employee and rude. Bathrooms out of service cause they’re too lazy to clean them.
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December 2022 by Twantonette S.
I have shopped at this site many times in the morning. Great customer service til today the afternoon shift. Assistant Manager Erika was less than professional, tone, customer service, knowledgeable of item prices on the floor. I inquired about an that was on a large display without a price. She abruptly told me the price and gestured to me the same item in the refrigerated area. The item was not scan so she had to key in the item. Asked me if I need a bad, inquired if a charge stated yes. Advised never charged, abruptly advised that I am the Assistant Manager I know we charge. Looking at my receipt it was on sake. Never advised me of this. Just told me the cost of my purchase. This will be an am stop that I won't go to again.
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November 2022 by Mark Hackman
Worst customer service ever!!! There were at least ten people in line to buy lottery tickets. The clerk was so slow that half the people in line missed the 7pm cutoff. 20 minute wait. Ridiculous!!
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September 2022 by Tina L.
Shaking my head in disbelief!!!!THIS woman, who is kind of new. (I believe she's Asian) Not sure of her name butWhenever I see here there (often) she ACTUALLY yells at her customers!!! What could be so wrong in your life to be so rude??? Guests seem to be in such disbelief as do i!! Bossy, rude and very unprofessional, interrupts guests and goes crazy mad with cash paying customers. SEEMS VERY SHADY!!When she's there... never again!!
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August 2022 by Nina Gamble
Customer service is not important. I wasn't greeted. Didn't get a hi nothing. The two ladies continued to conversation in Spanish the whole time. Didn't offer me a bag or a thanks. Don't recommend.
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August 2022 by J Walker
Rude and lazy staff!
