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August 2023 by Debbie D.
Rowena and her team are amazing. If I need anything, I can call and they are so helpful. Armando and Tony are amazing, always friendly, helpful and professional. Deven, the business manager is also so helpful and follows up to make sure everything is OK. You get the personal attention at the bank. I highly recommend Citibank Mira Mesa.
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February 2023 by Sabrina N.
Armando who works at the Citibank off Mira Mesa not only deserves the huge amount of gratitude I have towards them, but deserves a raise, lunch, and employee of the month. I was quickly helped not only once but twice in a time of high stress, by being KIND, professional, knowledgeable and patient. I was frantic trying to get a couple of things ironed out AFTER I talked to "customer service" in the phone, and got me not only answers but SOLUTIONS. From the bottom of my heart, thank you so much.
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February 2022 by Keyaunie J.
I have nothing personally against this branch but I definitely have a problem with the bank itself DO NOT BANK WITH CITI BANK THE WORSE BANK EVER TO BANK WITH! Their customer service representative's over the phone are so rude and they hang up in your face without resolving anything. I would not recommend this bank the worst bank ever!
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September 2020 by Jason S.
I've been a Citi customer for nearly 30 years. I even worked for them out of college and have held their stock for decades. I recently had an issue w my debit card. I spent three hours in the phone trying to resolve issue, was hung up on once and transferred four times without resolve. Then I went to my local Citi office to resolve the issue, another hour of my time. My issue is still not resolved. The people in the local office were very nice but the people on the phone clearly have no clue what they are doing. Very frustrating. You know it's bad if a 30 year customer leaves due to poor customer service over the phone. Reminds me of how bad customer service w ATT.
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July 2020 by Trinni S.
I went in on a Friday afternoon for my banking needs. I understand they close at 4pm due to Covid, but having only 1 banker and 1 teller working on a Friday was poor staffing decision. There was no sense of urgency in the manager who had to help the lone teller who was helping the customer ahead of me.
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February 2020 by Lor U.
Unknown charge of 225.00 and an additional 23.00 charge from the same merchant that was disputed,they reversed the 23.00 charge and stuck me with 225.00 charge.Their claim of "No liability for out customers" is a scam the charges were in December here I am in Feb. Awaiting the charge to magically drop off...meantime they get all the interest.DONT bank with this company!Consumer beware!!!
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November 2019 by Shawn S.
So in considerate of people's time. On the first occasion, she was suppose to call me and she didn't. Then, showed up to meet her at an specified time, and she has me waiting for more than 30 minutes! No customer service at this branch.
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July 2018 by Khanh Nguyen
Not citibank
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December 2017 by Jim Wilson
It's an atm in the corner of a 711 and it works
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November 2016 by Dustin Lametti
This Citibank ATM makes errands timely by allowing for credit union service.
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June 2015 by Yousuf Anass
Gud not bad