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April 2025 by Dennis Gerrits
If you want to use your card in Tijuana, you have to call them prior no matter what. Zelle limit $2500. Ridiculous. Scan/deposit check limit $2500 Ridiculous. Moving to Chase ASAP
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June 2024 by Bicycle Touring Explorer
You're not a country you can't cash your check here
White Racsit Bank
Signed Poor Person on SSA
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March 2024 by Andre Bennett
I went to Chula Vista to open an account and they said I need a picture of my social security card … when I showed it to them they asked for a physical one… so I rush home (which is downtown) to grab it and finish the open up at this branch … as soon as I come in a banker said we are not opening ur account without even seeing my social security card.. when I asked why she said we just aren’t… than I said why would she tell me to get my social security card if she wasn’t gonna open it … the banker asked to see it … I headed to my car to grab it but after a second thought I just left.. I rather bank with someone else… the run around and the rudeness was ridiculous and very unprofessional. I rather just stay with Chase
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March 2024 by Gio Ramirez
Na the hold times on a call are ridiculous, I feel like it’s just that people don’t want to take calls so they make you wait to see if you’ll hang up
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January 2024 by Nessa V.
Gabe is the best teller I've had the pleasure of interacting with. I had some initial doubts as to how helpful he could be since he seemed to be younger, but he was very knowledgeable and insightful. He carefully handled any of the concerns that I was facing and was very attentive. An overall great experience at this establishment.
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January 2024 by Peter D'Auteuil
Erica was super helpful!
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January 2024 by John A.
Fraud division in Philippines. they are prevented from text verify. added my card to ApplePay and GooglePay. got Email verification of both!! Fraud alert kicked in 4 times after emails!! All legit. Finally told two sons on ski-trip to stop using crummy Citi-Card. I sent them Zelle Cash instead. I am Citi customer since 1983. I need my head examined
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November 2023 by Edward Wisnewski
Great service friendly employees
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August 2023 by Artur K
The representatives successfully helped me to do larger international wire transfers. I spent a nightmarish week with Citibank "security" department. It used every possible excuse to prohibit me from managing my funds. They cancelled each and every of my wires, citing the "account security". In my opinion, it had nothing to do with that, and everything to do with a desperate attempt to keep the funds within Citibank. Kim, Erika, and their boss, spent a lot of time helping me, and we finally accomplished it. For that I am very thankful to them.
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July 2023 by Charles Seiler
Help the god damn homeless you move them nowhere. You talk to them when they are hungry and they end up nowhere!!! If I did the same thing am I any better??? Can you even think for yourself? You have a place to live yet every excuse and no help for the homeless? You have almost calculated the cost of not helping the homeless do you see anyone helping the homeless with all that money you have? Do I have to think for you?!? But you take you take up land or real estate yet I cannot rent from you?????
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July 2023 by John S.
The worst bank and customer service. Gabe is the worst teller and the managers are not helpful. They can resolve any issue and tell you to call citibanks back office and the back office tells you that the branch can handle any situation.
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May 2023 by Jacob Bedingfield
Phone service is impeccably awful. Couldn't get worse. Thank you for not doing anything.
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January 2023 by Steven W.
Just closed my business checking account here. To open the account was a nightmare, then they can't get me checks, and they charge me fees they said they wouldn't. The branch manager Shelley is unresponsive and doesn't care about you or your business. If they can't open and maintain a simple checking account properly then why would I trust them with my loans or mortgages? I would not recommend this place to anyone
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December 2022 by The Stone
The worst manager I have ever met- Shelley is clueless. Doesn’t care about customer service what so ever.
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August 2022 by Thuy Le
Good people
