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January 2024 by Kathleen Kelley
Driver was very friendly and helpful
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September 2023 by Greggory Babb
Pleasant and courteous staff
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December 2022 by Ariana Rojas
- 0 stars for me.. My personal belongings were missing. I would not trust this company with my vehicle. There were new scratches on my car and they denied causing the damage. They didn't even bother looking into how or by whom the damage was caused they instantly denied the damages and the stolen items from my vehicle. I didn't chose to use this business and if you want to save yourself the trouble, neither should you. They don't care about their own reputation and will not allow customers to hold them accountable for their wrong doing and unprofessional actions. Their past reviews confirm that they continue to take personal belongings and their next victim could be you. I'm pretty sure that any good reviews for this company was only because the customer was present with the employee at all times during the service. Bad company choice if you can't be present to guard your vehicle and belongings.Service: Car towing
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December 2022 by Rain
Friday, we didn't have time to get paperwork until 4:30pm, by phone call, dispatcher woman said: okay, call us tomorrow (Saturday)bring documents and will send someone and will get back your car, pay $660.I called, one man answered that he doesn't know paperwork and can't help, and then he just turn on answerphone..Monday: I came, and she remembers me, but said that I have to pay 2 days more, total $760 and she's not gonna argue.Horrible and terrible team! Dispatcher is a lier!Don't do any busyness with this towing.
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November 2022 by Dominique Long
28 Oct I was rear ended by a nice size truck. Went to the ER to get checked because the impact was quite hard. Later USAA had us on three way to discuss them picking up my vehicle. Before my insurance company finished a lady. Yelling no she needs come and verify this is her vehicle. I ignored her and started talking to him because the level of ignorance. As I am talking she yell the same thing again. I said Ma’am and she hung up the phone. Don’t deal with them. Choose anybody else. Wish I could give zero starsService: Car towing
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November 2022 by Nick Jaimes
They fired me for discrimination, and never paid me my full amount of hours I worked. Mike is a lier and cheats his employees and customers.
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October 2022 by Fireproof
Friday, we didn't have time to get paperwork until 4:30pm, by phone call, dispatcher woman said: okay, call us tomorrow (Saturday)bring documents and will send someone and will get back your car, pay $660.I called, one man answered that he doesn't know paperwork and can't help, and then he just turn on answerphone..Monday: I came, and she remembers me, but said that I have to pay 2 days more, total $760 and she's not gonna argue.Horrible and terrible team! Dispatcher is a lier!Don't do any busyness with this towing.
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October 2022 by Serg
They are liars!!! I do not recommend this company.
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September 2022 by Антон Николаевич
The scammers didn't want to give the car back when they gave it away, it turned out to be a broken automatic transmission.
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April 2022 by Ariana R
- 0 stars for me.. My personal belongings were missing. I would not trust this company with my vehicle. There were new scratches on my car and they denied causing the damage. They didn't even bother looking into how or by whom the damage was caused they instantly denied the damages and the stolen items from my vehicle. I didn't chose to use this business and if you want to save yourself the trouble, neither should you. They don't care about their own reputation and will not allow customers to hold them accountable for their wrong doing and unprofessional actions. Their past reviews confirm that they continue to take personal belongings and their next victim could be you. I'm pretty sure that any good reviews for this company was only because the customer was present with the employee at all times during the service. Bad company choice if you can't be present to guard your vehicle and belongings.Service: Car towing
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March 2022 by Ariana R.
My personal items were taken from my car. My car had damages that were not there prior to towing. It almost seems as if someone drove my car rather than tow it. Car was extremely dirty, gas was way lower than what it was last time I shut off engine, and damages that could only be done while driving the car. It just didn't make sense. This company has so many bad reviews and they refuse to change how they do their bad unprofessional business. Karma will eventually take this company and the people/owners running it from s*** to shut down.
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January 2022 by Rachel W.
I'd expect all reviews on a towing company to be fairly low, but honestly this place is SHT. I have never been so disgusted with customer service. Beth was EXTREMELY rude. She shut her little door on my bf when he tried to get his car out of the yard, after saying racial slurs. He can back to the car due to her racist behavior and asked me to handle the situation. I walked up to the door with the mentality of "you get more flies with honey than vinegar". I politely knocked on her window. Beth SLAMS the door open and begins yelling at me about some paperwork I "should have received" and did not. Then she proceeded to call both me and my bf lairs since we did not have the document we needed to get the car out, then SLAMMED the window in my face again. I, again, politely knock on the window - she refuses to open it, yelling at me from inside her hut of an office. I, a third time, politely knock (my patience running thinner that Mitch McConnell's upper lip at this point). She opens up the window half an inch. I tried to explain since we did not have the document and did not know what this document should consist of, we needed to know on where to get it. Her ornery responses made the entire, and already bad, experience intolerable. It took the Lord's entire strength for me not to go off on this miserable woman.
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December 2021 by Ryan S.
Beth is a liar and I will be taking this company to court. My car was towed to the wrong place. Problem is the car should of been towed to National City Auto Body. On Dec 6th . As National City Auto body told me they can work start on my car immediately. But, the tow truck driver took it to Fix Auto Body. Fix Auto body told me on December 3rd they would be booked for at least a week in a half. Well Fix Auto Body never started working on my car until Monday December 20th!!!! This car I needed to do Uber for December 28th the Holiday Bowl and for New Years Ever which would of paid me at least 1000 dollars for those two nights. Beth, see you in small claims court you liar. She stated we only follow Mercury's directions as Mercury told her to take the car to Fix Auto Body! Last note- tow truck driver said where to Boss? I said National City Auto Body.
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August 2021 by Danyelle G.
Coastal Pride? More like White Pride! Total racist company. The "Manager" lady told me and my sisters to "go back to our own country" . She also tried to lock our car in so that we would have to pay for another day, but we got the car out and SHE knocked the metal gate on top of her KKK, toothless, nasty saggy redneck self. ZERO STARS not an option...TOO BAD!
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April 2021 by Magda S.
These people are literal thieves, they towed my car but not before locking it in to the parking lot so I could drive it prior to it being towed, for less than eight hours they charged me $500 and game excuses as to why the tow was expensive besides that they broke my car antenna and stated it was already broken, lied about it and claimed it was like that when there was a fresh imprint of the part missing, they refused any responsibility of course and were of course rude and unprofessional, they also refused to provide me with a copy of their report, they are a scam and scum.
