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November 2023 by Taura G.
This location is hot and cold. They are sometimes very friendly and then sometimes a bit standoffish. I can't gauge which I will get when I visit, and I try to avoid coming into this location. Only if I am in a bind and must come is when I visit. They are knowledgeable and quick with transactions. I just want that warm and fuzzy customer service experience on every visit.
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June 2023 by Megan M.
I really love this bank. Everyone that works here is so nice, I always felt so welcome. I only came to cash checks and I don't have an account so I wasn't technically a client but they always treated me like one. Great service, great people. No complaints. The bank itself was typical but the people that work here made it what may have been the nicest bank I've ever been to. And Pouya is an excellent conversationalist and really stood out, he was so pleasant to talk to. I definitely recommend coming here.
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May 2020 by Oren P.
There is NOTHING personal nor of service here! Expected wait time is 1 hour 47 minutes to talk to an agent to correct a bank created error/problem. The artificial intelligence screening system to even get told this is among the worst in the industry! Outgoing voice messages admit they have a system problem - and call volume is high as a result. Unacceptable!
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April 2020 by Koko K.
I switched to Comerica several years ago. The thing I love about this bank is that the staff are so friendly, accommodating and personable. Irina is a gem! She is very helpful, and always takes her time to answer any questions I have. It's clear she has the customer's best interest at heart! During this COVID crisis, she has stayed in touch and reassured me. As a small business owner who has been affected by this crisis, I really appreciate her concern and calls. Luke-the bank manager-is also a great help and very accommodating. Great team in PB!
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November 2019 by Dan D.
I recommend Comerica Bank in Pacific Beach because they have truly shown that they are community-oriented, listen and they want their customers to trust them to get the best results in their banking reliance and convenience. I met with Luke, the branch manager, and he is intuitive, helpful and friendly. There will be a complete remodeling there starting soon. Parking is easy; just steps to the front door.
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May 2018 by Ev N.
Everyone here is so nice and friendly! You can feel the difference and energy when you enter the branch. They know everyone's know and try to assist their customers with urgency and care. I would Not switch my relationship over unless the staffs service dramatically changes.
