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January 2024 by lena ghadimipour
The guy who is working here, probably the owner is so rude and unprofessional and has no sense of customer service.I asked him to adjust my bag strap length. A very simple job! He detached the strap connector and was trying to figure out a way to cut the strap. After almost 20 mins he gave my bag back to me without attaching the connector or even cutting the strap and blamed me for wasting his time with negative facial expression! His attitude was unbelievably bad! I am sorry for you.
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October 2023 by Alex Najar
Outstanding level of care and professionalism. VA sent me here and I wish I knew of this place sooner!
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September 2023 by Paul A.
I was very pleased with the service I received. Mr. Lee. He was very professional and knowledgeable. The product is first-class with a perfect fit.
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August 2023 by Linda Hogue
Sun will take all the time with you that you need. He is professional, compassionate, and knowledgeable about your issues and his products.
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August 2023 by Melinda R.
The gentleman that owns this business is extremely rude, he talks over you, doesn't listen, and was extremely disrespectful to me. I honestly felt like he treated me the way he did because I was female. The encounter we had could have been different, all issues resolved with ease, if he didn't come at me so aggressively.
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August 2023 by Bob B.
I had the most unpleasant experience with Comfort Shoes in RB. After waiting weeks for my prescribed shoes, when they finally arrived; they were not wearable. The guy who I dealt with was very rude and wanted me to sign even though he was told the shoes did not fit. Nor would he give me a copy of the Medicare paperwork. Seems there is a pattern at this business as another customer had a very similar experience. ( Gary Y). Avoid at all costs. Let your podiatrist know you don't want to support rudeness and disrespect.
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June 2023 by Dawn P.
Sun Lee you are a magician and I can't thank you enough for saving my feet and getting me into the right pair of shoes! I was having major foot pain and Sun Lee customized some brooks shoes and new insoles for me and my feet feel like they are walking on clouds now! So grateful!!!
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April 2023 by Ray Frohnhoefer
I've been wearing SAS shoes for the last 10 years or so and this is one of the few stores in San Diego that stocks my size and model. They have a great selection of shoes and were very helpful.
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April 2023 by Victor Kelso
I love my shoes!!!!??
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March 2023 by Michael Fischer
Love my shoes and the 1 on 1 help that very few shoe stores offer these days. Listened and got me the perfect shoes... now I need something that is more inclosed.
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September 2022 by Neal Gross
the store owner had good knowledge of my foot problem plantar fasciitis and was able to suggest some good shoe options for me.quickknowledgeableabove and beyond helpful
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May 2022 by Marieke Thayer
Took my dad in for a foot that was impossible to fit. The owner used her knowledge of her stock with feedback from my dad to find a pair that needed some slight modification to work well. Looking from the outside you cannot tell that it was modified. Beautifully done. This is a well deserved 5 star review.
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April 2022 by Scott K
I have lived in Westwood for over 30yrs and have always seen Sun and his wife working hard at their shop. When i started to have feet issues i went in and was fitted for a great pair of shoes that have changed my life. My feet no longer are in pain and i realize what a quality shoe and some one who knows how to fit shoes properly can make a change for good in ones life. I will continue to shop and enjoy my pain for feet and appreciate their service and quality shoes
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March 2022 by Nancy Peterson
Great customer service! Wonderful store for Velcro and slip on shoes in wide widths.
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January 2022 by Lisa Dawn
The staff is extremely helpful. During the peak of Covid I wasn't comfortable going in the store. Staff helped me over the phone, had the shoes ready when I arrived, and dropped them off in my truck. No contact. Great experience.
