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April 2024 by SGM Clark, TJ
The staff were absolutely wonderful!
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April 2024 by Spoti Fy
Great service and friendly staff
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April 2024 by marisela reyes
Very thankful they were able to accommodate me at the end of the day on a Friday no less, for a simple work physical.
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April 2024 by Kimberley Tobias
All the employees were nice and professional
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March 2024 by Sam Burrell
Don’t bother making an appointment, you are still going to have to wait 90 minutes anyway
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March 2024 by Dan Puchala
Long wait, like at most urgent cares I've been to. But once in for the visit, Michael was awesome. Super friendly. I hate shots, but had to get two for work. I barely felt anything. He was the best.
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March 2024 by Jonathan Xayasomloth
The visit was quick and very easy. It was effortless. They provided the appropriate paperwork I needed for my drug test after without asking too.
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March 2024 by Ara Bisson
Basically the whole staff were rude. The receptionist was short and even yelled at a patient before me, the clinician who saw me was condescending, unhelpful and uniformed (did not even know what the issue was.) The only person that was pleasant was the nurse that took my vitals. Otherwise it was a horrible experience, from the 45 minute wait to get in to the very brief 'examination' where the clinician did not even look at my arm.
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March 2024 by Zen Yas
I came to Concentra in mission Valley due to in Hillcrest was no PT available… and Dr Christian in hillcrest he was very unprofessional to say the least…..I was advised to request Dr Nancy, definitely she’s very professional and she makes you feel she really cares for your symptoms in order to trying help in a most effective way.Because she’s in Mission Valley so I did accept do PT there and future acupuncture …acupuncture Elena she’s amazing in acupuncture, part of my work injury recovery it’s thanks to acupuncture I been doing..Unfortunately every time I came to a doctor evaluation I get a different doctor.This past 3/1/24 a new doctor approach me he never saw me before.. a young manIn one minute he tells me “ it’s nothing we can do for you here. You do have muscles issues I see it but is nothing else here we can do for you “In next minute, he asked me questions but interrupted me every time I open the mouth to answer the question. Then he ask me to push his harms to see the straight on my left harms but I barely let me push, he was completely unprofessional, unapproachable, finally after 3 minutes with him he get my paperwork leave the room to consult someone higher then him in the building. I told him, your “ opinion “ it’s very different from other 4 different Doctors I saw here. They think I need more PT .He left the room, come back tells me.I have good news, I’ll do send you do MRI and more PT .This was what prior doctors told me I should do two weeks prior to this doctor appointment 3/1/24I would have to do more PT and they want to do MRI .This doctor in 3 minutes with me he’s diagnosed was I should not be in Concentra I should go to my primary physician because was nothing else Concentra can do for me, for him point of view in 3 minutes with me.Dr Christian in hillcrest Concentra same thingI hit my head at work ( 2/19)that my left side of my head, shoulder, neck and harm was in higher pain Dr Christian seems me in his opinion I didn’t have any thing significant he didn’t want to do RX no medication nothing in his eyes but because I couldn’t read from my left eye he send me to ER to do scanners, ER tells me Concentra always send them patients to ER every time they need scannning . ER doctor was the one did a first time diagnosis after hit my head at work. Hillcrest Concentra Dr Christian didn’t do nothing and seems I was wasting his time and patience very rude and unprofessional.Second time I see different doctor in hillcrest Concentra she did. X-ray and immediately told me my left side muscles ( I don’t know say the word) were very damaged. It would take time to heal.She took 40 minutes to examine me including X-ray. Something DR Christian didn’t do. And in his ways I was wasting his time and patience.In 5 different doctors only 3 were really professional take time to examination. Dr Christian I don’t recommend I had bad experience and the last one that saw me on 3/1/24 lack of empathy this two and professionalism.They don’t care for the patients and very lack of empathy and compassion.Some people are in wrong jobs
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March 2024 by Greg Gale
The people at the desk are very patient and kind. They do a good job of guiding you through the paperwork process.
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March 2024 by Daniel Taughinbaugh
For drug screens they actually close at 4:30 since they do not accept patients after that. So their actual hours do not match their posted hours. 1 star
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March 2024 by Keiry Saavedra
I went there for an employee physical. While the appointment went fine. It was just the waiting took too long and when I was signing in there were some technical difficulties but overall I think they do their job just fine. Just only the minor things can be improved but I also take in account that it could’ve been just one of those days where technology was not being useful
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March 2024 by Joel Rivera
I got to say, great staff, profesional and attentive!
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March 2024 by David Aguilar
Wait time was too long with only 2 people in the waiting room. Spent 2 hours waiting for a 5 minute blood draw. I used to be a phlebotomist, the person who drew my blood made multiple mistakes during the procedure making me doubt her training. She put gloves on to sanitize the area, she then ripped the glove to free one of her fingers and proceeded to touch my sanitized skin with her bare fingers. Did not resanitize the area before drawing. While drawing the blood she pushed down needle down on my arm causing unnecessary pain and never replaced the ripped glove possibly exposing herself to my blood, but also exposing me to any other persons blood who she had drawn before me. Worst experience I've ever had for the easiest procedure.
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March 2024 by Tamara Villa
Got here early right when they opened, and the receptionists took forever to do the sign in. I decided to come back after work and it was better. The bathroom where they make you take the test was so dirty. Not even a basket. Hope I don’t come here again.
