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December 2023 by Mr. M.
here on vacation experienced terrible staff overpricing, did not apply the discount, and greediness
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December 2023 by Brandi Cardoza
First time going here and long was a bit long but each customer was treated with the greatest attention. Everyone who worked there was super chill and very nice !
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December 2023 by Ingrid Chavez
Quan was very helpful and knowledgeable about everything i asked him. Thanks to him i was able to finish my Christmas shopping.
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December 2023 by Chris O.
Probably the worst place to get cannabis on the planet. A bunch of young/rude uneducated bud tenders who's never smoked until it was legal. All the flower is overpriced & dry with jars sitting on the shelves for over a year.
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December 2023 by Yelp Y.
Been Here a few times and every time is a dissapointemnt. Wayyy over priced products and constantly running out. Final straw was today I asked for a disposable vape and she charged me for one, but inserted a cartridge in my bag! I have no battery for this cartridge. Now I have to go back and purchase one because there are no exchanges or refunds. This place is full of young people that don't know products and lack any customer engagement for satisfaction. Live down the block. Never going there again. I'd rather make the trip to THC in mission valley. Horrible.
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December 2023 by shelly rohlfs
I used to go to other places until I tried Cookies. Max is super knowledgeable & took the time to understand what I was looking for. .He not only made my experience easy, Max spoke to me as if we've known each other for years! Thank you Max for the excellent service! Since my first visit I only come here now!
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December 2023 by Jazmine Kilgore
I was helped by Tatiana and she was the absolute sweetest. Made me feel like I was talking to a forever friend and I was only visiting the area. Customer service was top tier from the moment I walked in to the moment I made my purchase. Definitely will be returning
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December 2023 by Nurse Molly
Destiny at the front desk was super warm and welcoming. She told me to leave my suitcase there (was coming from the airport), so I didn’t have to lug it around. Then inside, KJ was also extremely friendly and nice to talk to. If I lived in San Diego, it would def be my go-to spot.
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November 2023 by Jazmine Clark
Just dropped by the Cookies on a little trip with friends! So beautiful in this store. Max was super quick and professional. 10 out of 10, would smoke again. ☺️
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November 2023 by E. Tagoai
Jesse is the best guy?Customer service is awesome very helpful polite professional‼️Great energy definitely my go to person every time I go there?Thanks again appreciate you‼️
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November 2023 by Banger Lo Truglio
We love this place! Showed up one day to get some trees to bring down to the beach and burn the bone. But what ended up happening was awesome because we were served by a true professional who was skilled in the craft and replete with answers galore and a friendly disposition. His name was Marty or Winston. We were impressed with the way he carried himself and made his coworkers know that he was next in line for a promotion, regardless of whether Geoff was still on disability.
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November 2023 by Ali Morales
Such a great spot! KJ took so much time letting us know about good deals and educating us on anything and everything. You can tell how passionate he is about what he does. Super excited about all the great goodies I got!
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October 2023 by Dayton W.
First experience was horrible, staff doesn't know pricing or how to count, my $100 order was $159 for two items...after being told the wrong pricing upon checking my reciept, I also paid $170 and was owed $10 in change and by the time I realized and checked the bag and receipt the door was locked and security pretty much said oh well...good products, terrible service, shady staff and communications. Pretty sad.
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October 2023 by Christopher Ellerbe
The store was neat and well set up with displays. Destiney was very welcoming and knowledgeable about products and explained inventory very professionally. Very helpful and smooth experience ??
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October 2023 by Tim Pilarski
Angel went above and beyond taking care of my order tonight. I also want to thank her for her patience. I’ve never had a bad experience at Cookies.
