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November 2023 by William Stiles
Great service. They still made time to SMOG check my truck even when they were busy.
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August 2023 by John Hartman
Coronado shell is awesome a One stop shop!Get your car repaired or a quick oil change. Top off your vehicle tank with some gas then get a nice cold drink out of the convenience store followed by a car wash. Everyone there is awesome great customer service at a reasonable price.
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July 2023 by Hope Vassalle
Unexpected QuailityWe have visited the Coronado Ave Shell Service Bays 3 different times in the past 3 months for general auto maintenance for 2 different vehicles, including smog, oil changes, and air conditioning. Personally for us, there were special concerns associated with each service. At every visit, Don the service manager gave us OUTSTANDING effort and service at a reasonable cost. Their full synthetic oil change is also cheaper than most. I highly recommend this location!!!
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March 2023 by Giovanna A.
Quoted $50 to plug my tire that had a nail in it. Went yo Los Reyes Tire Shop, just over the bridge, 5 minute drive and they plugged it for $10 right away.
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December 2022 by Chelsea C.
DO NOT GO HERE. Abby is the most HORRENDOUSLY RUDE, arrogant, entitled employee I have ever come across. She insisted that I wait for a male employee to update my car wash card despite the fact that I have consistently been charged for the car wash membership monthly for several months this past year and despite the fact that I told her I was in a rush to attend an event. I hadn't even thought about the paper card "expiring" because I am charged on auto-pay! Did she want to see my credit card records?! She then proceeded to call me names in another language to the male employee, multiple times. After I confirmed with the male that I signed up for the lowest tier of their car wash, Abby threw a fit. I told them as I started to leave, "Next time, if someone is in a rush, do not waste their time." Abby spat back at me in a mocking, condescending tone, "Next time don't lie" or something of the sort. I walked back to the male and said, "You know what? Cancel my membership." Abby yelled, "GOOD." I guess she is happy to lose a loyal Shell customer. The male, unfortunately, said that I would have to come back tomorrow because he "could not" cancel my membership. I asked for their names, but he did not provide his. Abby proudly proclaimed her name. She then spat another slur to the male as I walked toward the exit and continued to yell out the door as I walked to my car. I have NEVER met an employee so unprofessional, condescending, and immature. It felt like a personal attack, perhaps because I am of Asian descent or look significantly younger than I am. Is this how she treats all of her Asian customers? I am appalled and will NEVER provide business to this location EVER AGAIN.
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September 2022 by JAM 2021
Good location, nice car wash. I would appreciate if they had access to towels after washing a vehicle. I didn't see any when vacuuming my car.
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May 2022 by Lita Tso
Good, but they never really wash all the mud off my car! Especially the part under the car door! I payed $13.99 and even that will never get you a good clean! I usually have to do it my self and spend more money on extra cleaning supplies!
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May 2022 by Nacho Monroy
Quick service, good discount when you fill up the tank and pay for 1 carwash at the pump.
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May 2022 by Marilyn S.
Coronado She'll located at 2485 Coronado Ave, San Diego is reliable and courteous. The manager is very customer friendly. He makes one feel appreciated. I have been doing business with Shell for several years. I am always 100% satisfied with their work.
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March 2022 by Geoff W.
This is how to turn a 1-star review starting with "Do not go here. Ever." into a 5+-star review. I once bought my propane from here regularly. Since it had been a while since I'd been here, I asked how much propane cost now since I had two tanks to fill. "$4.99/gallon plus tax" was the answer from the guy filling the tanks. I was sick so put the two tanks down and let him know why I was keeping my distance. When he was almost done, I saw a small-print sign next to the propane spigot (likely designed for employees, not the public) saying it was $5.99/gallon and asked, to which he replied that "they must have changed it."And then I heard him tell the cashier about his mistake over the walkie talkie, but when I went in to pay, I explained that the employee misquoted the price. It didn't matter. He charged me $5.99/gallon. My original review offered some advice including: Honor your employee's mistake by charging the quoted price. The owner and manager, Ed, reached out to me inviting a meeting. It was obvious within seconds that he valued long-term business from locals, apologized for the misunderstanding, and - even though I was only grumpy about the delta in price - he more than made up for it, suggesting I give whatever compensation I don't need to someone out at the pumps who needed it more. I will do exactly that. :)Thanks, Ed, for converting an awful experience at a place I like coming to into a great experience next time!My only remaining suggestion is to empower your senior employees to make similar decisions where it makes sense. Guide them to be better and your business will be even better. My original comment is now:Go here. Always. It's not the cheapest but the experience is also important.
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February 2022 by S Liveanu
Best car wash I found - $8 basic car wash (that actually cleans well) AND FREE vacuum! Awesome !
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January 2022 by JOAQUIN PARRA
Love the car wash and the gas prices, always cheaper, even than Costco, of course with the purchase of the car wash, but still. Staff are amazing and helpful. Been going there for almost 3 years and service still up there..keep it up!!!.
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January 2022 by Ron Reina
I've been a friend of Coronado Shell for many years. The fact that I always come back should speak well for this fine service station. Once again, I received prompt service with quotes in advance and a full vehicle inspection. Excellent as always.
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January 2022 by Anaisabel Lamas
I pay for the monthly car wash. Tape is used on windshield wipers and grills. When drying car, they forget to remove tape therefore the sun cooked the tape into my paint job! Their response was "we're trying to do you a favor!" UNBELIEVABLE!!!
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July 2021 by Andrés M.
Very convenient just come prepared to pay with card at the pump because at night it seems like it's closed or they're busy stocking up then stuff in the back
